Cloud Support Administrator; TS/SCI
Job in
Reston, Fairfax County, Virginia, 22090, USA
Listed on 2026-10-16
Listing for:
Piper Companies
Full Time
position Listed on 2026-10-16
Job specializations:
-
IT/Tech
IT Support, Cloud Computing: Infrastructure & Operations, Systems Administrator
Job Description & How to Apply Below
Zachary Piper Solutions is seeking a Cloud Support Administrator to support a critical intelligence cloud security program in the following locations;
Reston, VA, Redmond, WA. The team is seeking IT support specialists who are experienced with Microsoft cloud environments to support an on-going classified program.
Top secret/SCI Full Scope Polygraph required (MPO or VA Customer)
LocationReston, VA, Redmond, WA, Elkridge, MD
ScheduleShift work – 24x7 operational environment
Responsibilities of the Cloud Support Administrator- Complete incoming tickets through Remedy, Service Now or other ticketing system
- Troubleshoot and resolve system issues utilizing customer tools
- Document all findings from tickets and incidents
- Automate and troubleshoot tasks using various scripting languages and services
- Provide end-user support to customers at the Tier I-III level in cloud based environments
- Must hold an active TS/SCI Full Scope Polygraph clearance (MPO)
- Must be willing to work one shift, no dual employment
- Certifications:
IAT II, AZ900 or similar cloud certification (highly preferred) - Willingness to shift work, as 24/7 support is essential
- Excellent customer service skills and focus.
- Education:
Bachelor’s Degree and 2+ years of related professional experience - Experience with MS technologies and ticketing systems;
Active Directory, JIRA, Service Now, Netmom, Windbg - Basic scripting using Java, Python, Linux, Powershell, JavaScript in cloud based environments (preferably Azure)
- Compensation: $100,000 - $135,000+
** based on years of experience** - Full Benefits;
Cigna Medical, Dental, Vision, 401k, PTO/Holiday, Sick leave as required by state law - Opportunity to get your foot in the door with cloud
- Long-term stable program
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