ECMS​/Records Sys Integration and AI Supp

Requisition   Relocation Authorized:
None Telework Type:
Full-Time Telework

Work Location:

Reston, VA Extraordinary teams building inspiring projects:

Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place. Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact.

We serve the Infrastructure;
Nuclear, Security & Environmental;
Energy;
Mining & Metals, and the Manufacturing and Technology markets. Our services span from initial planning and investment, through start-up and operations. Core to Bechtel is our Vision, Values and Commitments. They are what we believe, what customers can expect, and how we deliver. Learn more about our extraordinary teams building inspiring projects in our Impact Report.

Job Summary:

The ECMS / Records Systems Support Specialist provides technical, operational, and process support for enterprise document and records management platforms used to manage Bechtel business records throughout their lifecycle. The position supports archive content management, electronic document management, system configuration, reporting, user access, search performance, data migration, application integrations, records disposition, and related automation and artificial intelligence initiatives. The role works closely with Document, Records, and Information Management leadership, Records Managers, project and functional stakeholders, IS&T, vendors, and system users to ensure systems remain effective, compliant, secure, integrated, and aligned with business needs.

The position typically requires experience supporting enterprise content management, electronic document management, records management, business systems, or information governance environments.

Experience with Doc Finity, Documentum/Open Text, Oracle database-supported applications, Aconex integrations, records repositories, reporting tools, AI-enabled information management capabilities, system integrations, and content migration initiatives is highly desirable. Experience working in a regulated, project-driven, engineering, construction, nuclear, government, or infrastructure environment is beneficial.

Major Responsibilities:

Provide day-to-day support for enterprise document management and archive content management systems, including Doc Finity, Documentum/Open Text-related tools, Info Works, Aconex-related exchanges, and related integrations.

Support records management processes for storage, retrieval, archiving, retention, disposition, destruction, and certificate package management.

Maintain and enhance saved searches, dashboards, reports, user-access reports, and metrics that support governance, compliance, audit readiness, and management visibility.

Assist with system configuration, troubleshooting, testing, upgrades, vendor support coordination, and issue resolution for records and document management platforms.

Plan, coordinate, and execute electronic records and content migrations, including migration strategy, source-system assessment, repository inventory, metadata mapping, data validation, cutover planning, reconciliation, exception handling, and post-migration verification.

Manage application integration needs for records and document management platforms, including coordination of interface requirements, data exchange processes, API-enabled capabilities, integration testing, error monitoring, dependency tracking, and support for connected business applications.

Identify, evaluate, and help implement practical AI-enabled capabilities that improve document classification, metadata enrichment, search, retrieval, duplicate detection, retention support, records review, reporting, and user productivity while maintaining appropriate governance, security, and human oversight.

Coordinate with Records Managers, project teams, functional departments, IS&T, database administrators, application owners, vendors, and business stakeholders to resolve system and process issues.

Support development and refinement of procedures, guides, job aids, training materials, and user communications related to records systems, AI-enabled capabilities, integrations, migrations, and…