Director, Corporate Affairs & Communications

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At Trans Union, we have a welcoming and energetic environment that encourages collaboration and innovation. We’re consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.

Come be a part of our team - you’ll work with great people, pioneering products and cutting‑edge technology.

The Director of Corporate Affairs & Communications is responsible for leading strategic public affairs and issues communications to help build understanding and support for matters affecting our business. As a leader on Trans Union’s Corporate Affairs & Communications team, this role has responsibility broadly for building the reputation of the company as a global information and insights company that makes trust possible in global commerce.

You’ll serve as the communications partner to the U.S. Government Relations team, understanding their strategies to promote Trans Union’s interests with policymakers and similar stakeholders and delivering strategic communications that lead to measurable outcomes.

You will also strengthen and lead the execution of Trans Union’s response to issues affecting our U.S. business, as part of a cross‑functional response team. You’ll collaborate on globally relevant matters with colleagues responsible for issues in other Trans Union geographies and occasionally provide back‑up support to their regions. You will also lead efforts to continuously improve the company’s crisis readiness through ongoing communication, training, tabletop exercises and plan refinements.

Our ideal candidate is a leader and a self‑starter who thrives in an energetic global environment that encourages innovation, and can quickly grasp complex concepts and translate them into compelling messages. The role liaises with colleagues at all levels across the company, including Legal Risk & Compliance, Executive, Global Solutions, US Markets, Global Data Analytics & Technology, HR and Marketing leadership.

• A minimum of 10+ years relevant professional experience, preferably in a corporate, agency, government or campaign/political setting
• Bachelor’s degree in journalism, communications, marketing, or another related field and/or professional qualification in related field
• A strategic communications mindset that enables you to develop relevant strategies that have real impact and help achieve real business objectives, with a strong track record of success developing, executing and measuring strategic communication programs
• Exceptional communication skills, including ability to write, edit and present compelling content, with a temperament to confidently represent, persuade others and negotiate in the best interests of Trans Union and its business/functional segments
• Deep experience developing media strategy and cultivating reporter/influencer relationships
• Expertise in policy‑related communications either in or aimed at U.S. legislative and regulatory bodies
• Expertise in crisis management, with corporate issues management experience preferred
• Diplomacy and ability to form effective, consultative working relationships with internal and external stakeholders
• Ability to engage with and coach senior executives on strategic communication matters
• Proven team leadership capabilities, including the ability to nurture and develop talent within your own team so they are fulfilled and reach their potential
• Comfortable with change and working under deadline pressure in a rapidly evolving environment with strong resource management, prioritization and organizational skills
• Creativity, flexibility and initiative
• Occasional travel (5‑10%) to Trans Union locations and external events required

• Experience working in information services and/or financial services
• Experience communicating with a diverse international audience
• Advanced degree
• Fluency in Spanish, Portuguese or French

• Help influence the future of our business leading Trans Union's communications strategy for US public…