Lead Control Systems Technician II

Job Summary

Provides technical support and field coordination to control system projects and service teams. Is accountable for assigned tasks. Listens, takes direction, and seeks guidance from the assigned project leads, supervisors, and company leadership. Travel to client locations for installations, maintenance, or repairs of control systems.

• Associate in Applied Science or Associate in Science in Engineering Technology, Computer Information Systems Technology, relevant curriculum, or experience.
• Typically, 3 to 7+ years industry experience.
• Proven Track Record: 3+ years as Lead Control Systems Technician I or equivalent.

• Ability to lead and assist in project installation, start-up and commissioning of control systems.
• Lead and perform instrument loop checks and calibrations.
• Expert in maintenance, troubleshooting and repair of control systems.
• Lead and perform Factory Acceptance Tests (FAT).
• Wire instruments and control panels.
• Demonstrate intermediate understanding of Human-Machine Interface (HMI) and Programmable Logic Controller (PLC) applications.
• Expert with startup and troubleshooting of Human-Machine Interface (HMI) applications.
• Expert with startup and troubleshooting of Programmable Logic Controller (PLC) applications.
• Read and interpret piping & instrumentation diagrams and wiring diagrams. Able to provide feedback regarding field conditions versus drawings.
• Practice procedures outlined in the company’s Quality Management System (QMS).
• Accurately document work performed.
• Demonstrate intermediate understanding of control system design.
• Demonstrate intermediate understanding of electrical and mechanical system design.
• Demonstrate understanding of Information Technology (IT) system, network infrastructure, and computer system design, as it relates to control system integration.
• Seek accredited control systems certifications and training opportunities.
• Develop and demonstrate strong verbal and written business communication skills.

• Communicate in an effective, positive, and proactive manner with customers.
• Follow customer specific site standards and procedures.
• Always conduct business in professional manner.
• Provide excellent customer care and support.
• Be patient, attentive, and responsive to customers in solving their problems.
• Always follow up and honor commitments with customers.

• Complete assigned tasks accurately, on schedule, and under budget.
• Understand the scope of work assigned to you, identify when issues arise that are beyond that scope, and communicate those issues to the assigned project lead.
• Where applicable, directs and oversees junior or subordinate staff members regarding construction, operations, and/or maintenance tasks and assignments at a project site.

• Participate in management and leadership training.
• Manage staff technician schedules.
• Effectively manage technician flow to align with company priorities.

• Manages time and priorities.
• Completes tasks in most efficient manner.
• Demonstrate continuous learning and professional growth.
• Up to 100% of time spent at customer locations with overnight travel up to 60%.

• On call rotation participation may be required based on location and client needs.

• Proof of eligibility to work in the country where the position is located is required.
• Maintain a valid driver’s license.
• Fit for Duty at all times.

• Seeking new and additional business through project change orders, additional services to existing customers, and referrals for new customers/projects. Drive financial success.
• Be a good teammate, support your colleagues, promote a positive atmosphere for those around you. Drive employee success.
• Go the extra mile for your customer, take ownership of their needs, over communicate. Drive customer success.
• Foster an environment of integrity, trust, collaboration, professionalism, serving one another, leading by example, and assuming good intent each and every day.

• Competitive salary, annual bonuses, 401(k) with…