Jinya Food Runner Job Reston area,Virginia USA,Restaurant/Food Service

Position: Jinya Looking for Food Runner

Insurance and PTO for full-time employees
Competitive wages
Fun and rewarding work environment
Free food & snacks
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Vision insurance

Benefits:

Bonus programs
Insurance and PTO for full-time employees
Competitive wages
Fun and rewarding work environment
Dental insurance
Employee discounts
Free food & snacks
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance

Job Title:

Runner

FLSA Status (US):
Hourly Direct Oversight:

Restaurant Operations

Reports To:

General Manager

Job Summary:

At JINYA Ramen Bar, Runners are Customer Service Ambassadors Assistants. They act in a friendly and hospitable way and perform all service standards with precision while delivering excellent customer service, a 5 Star experience in a fast-paced environment. Bussers are responsible for supporting and assisting servers with all server and guest direct or indirect needs. With an emphasis on clearing/setting tables while maintaining table cleanliness and delivering food.

From time to time seating guests and taking orders when need be and supervised to do so.

Primary Responsibilities:

Serve guests in a professional and positive manner, including but not limited guest food and beverage orders, delivery of food and beverage and ensuring exceptional dining experience. Some duties include: refilling water/beverages, organizing plate and silver wares, polishing plate wares/glasses, resetting tables and ensuring all guest needs are attended too
Knowledge of menu items, daily desserts and types of sauces, dressing and sides to clearly explain to guests when delivering.
Communicate clearly and concisely in a positive and professional manner with guests and team members, both front and back of the house operations.
Know restaurant information, such as hours of operations, menu, allergies, table numbers, payment options and any relevant information to the operations of the restaurant
Ensure all opening and closing duties are completed properly. Ensures cleanliness of all work stations, tables, and restrooms, including any area visible to guests upon entry.
Communicates with FOH Manager of
Works independently throughout shifts, in a fast-paced, high pressured environment.
Utilize JINYA’s steps of service, up-selling techniques and proper menu knowledge guiding guests to daily specials, ensure dietary needs and delighting our guests to our unique offering of ramen and tapas
Greet guests as they arrive, ensuring proper seating arrangements and reservations check-in or providing a proper wait-list time, if necessary. Engage with guests to ensure a great dining experience
Embrace the JINYA culture and participate in collective proper company greeting, such as “Irasshai” and “Arigato”
seating
Support team members in front of house operations, such as refilling beverages, organizing table arrangements, table maintenance, polishing pates or glasses, resetting tables or other necessary items as requested or needed
Respond to minor guest complaints, and alerting management of any major or critical guests or service concerns
Promote and executes JINYA’s core values of Teamwork, Hospitality, Authenticity, Creativity and Integrity
Complete projects and/or tasks as requested or required by manager(s) or supervisor(s)

REQUIRED COMPETENCIES:

Some prior restaurant experience in a support position, preferably in a high-volume atmosphere.
Outstanding and professional verbal and written skills; with strong ability to multi-task.
Positive attitude and ability to work well under pressure
Ability to read and comprehend simple instructions, short correspondence and memos.
Willing to follow instructions and ask questions for clarification, if needed
Ability to lead by…