Store Supervisor

About Honey Baked Ham Company

After more than 65 years, The Honey Baked Ham Company continues to be a successful, family‑owned business, serving customers at our 425+ retail locations across the United States.
The World's Best Ham and the secret to our success is our people. We are a high‑performance team committed to authenticity and living our values in full view of the communities we serve.

We are looking for a full‑time Store Supervisor to join our team. The role supports all aspects of store operations and ensures customers receive excellent service and quality. Our stores are open Monday through Saturday from 9:30 AM to 6:30 PM.

• Manage store operations as assigned by Manager and assume all operational control in the absence of Manager.
• Assist in hiring and training of all associates and ensure expectations for each position are met.
• Work and train all positions in both the front and back of the house.
• Perform various administrative functions such as banking and scheduling meetings.
• Coach associates using established processes and tools including huddles, observation checklists, and Ham Evaluations.
• Execute store opening/closing procedures and daily/weekly reports.
• Manage/monitor labor and adjust store staffing based on business demand.
• Monitor production and sales efficiencies including wait times, yields, and product quality.
• Ensure proper sanitation procedures are followed, including hand dip, hair nets, gloves, and aprons, and proper use of equipment.
• Monitor stocking and clean‑up duties.
• Ensure FIFO rotation of all product in FOH and BOH, including unproduced and produced hams and turkeys.
• Handle complaints to achieve 100% customer satisfaction according to Company policy.
• Participate in catering and gifting sales and fulfillment in all B2B and catering processes.
• Lead merchandising transition from promotion to promotion and ensure proper holiday and non‑holiday set‑up.

• High school diploma or equivalent.
• Basic computer skills including Microsoft Word, Excel, and Outlook.
• 2 years of restaurant or service industry experience desirable; prior supervisory experience recommended.
• Good understanding of production facility operations—equivalent to 1–2 years of work experience.
• Valid driver's license and reliable transportation to assist with catering orders/deliveries.

• Competitive pay.
• Fun and casual environment.
• Flexible hours.
• Opportunity to grow your career with a premier brand.

Benefits for full‑time Store Supervisors include medical, dental, and vision insurance options; life insurance; long‑term and short‑term disability coverage; paid time off; a 401(k); annual bonus opportunities; a tuition assistance program; access to our Employee Assistance Program; and associate discounts on our fantastic products.

Physical dexterity and mobility to perform the demands of the job which may include working with a hot torch. Requires bending, stooping, standing for long periods, twisting, and lifting products and supplies, some of which may be up to 65 lbs.

We’re proud of our company and to be an equal opportunity employer. Applicants for employment are considered without regard to race, sex, color, citizenship, national origin, religion, age, marital status, disability, military/uniformed service, sexual orientation, gender identity or expression or any other protected class under applicable federal, state or local law.

The Honey Baked Ham Company LLC is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.