Personnel Security Specialist

Hybrid;
Remote

U.S. Citizenship required

The PERSEC Specialist I is responsible for executing high-volume personnel security actions in support of client employees. This role focuses on onboarding, briefings, visit requests, and personnel record management within DISS and related systems to ensure timely and accurate processing of personnel security requirements.

• Update and maintain personnel security data and records within DISS, NBIS and internal systems (e.g., Security Control)
• Support clearance processing activities, including onboarding, reinvestigations, and terminations
• Assist with DISS reporting requirements and personnel record accuracy
• Provide eApp support, login assistance, password resets, and applicant guidance throughout the security questionnaire process.
• Assist client applicants with eApp submission requirements and provide guidance on completing security questionnaires in accordance with established procedures.

• Conduct employee briefings, debriefings, and indoctrinations
• Perform in-processing and out-processing for client personnel
• Support annual and initial security briefings in accordance with requirements
• Provide eligibility and status updates based on DISS or NBIS notifications
• Verify personnel eligibility, access, and clearance status utilizing DISS, NBIS, and other authorized systems.
• Assist clients with DISS, NBIS, and related personnel security system account access issues and escalation procedures.

• Submit and manage visit requests using DISS, and other required systems to include paper VARs
• Coordinate access requirements for client personnel as directed

• Follow established directives, regulations, and program requirements as directed by client FSOs or leads
• Assist Facilities and PMO/Compliance teams with documentation support as needed
• Maintain accurate personnel-related records across systems
• Receive, track, and resolve personnel security requests through the organization's ticketing and service management platform.

• Execute work in accordance with established workflows, SOPs, directives, and program requirements
• Escalate actions that require deeper review or specialist judgment to the PERSEC 2 coworkers or PERSEC 1 Lead as required
• Assist other pillars teams as needed
• Maintain accurate training records and briefing materials in internal systems

• Execute high-volume personnel transactions with speed and accuracy
• Maintain up-to-date and audit-ready personnel records in DISS
• Meet turnaround times for onboarding, visit requests, and briefings
• Support consistent, compliant personnel security operations

• Minimum one (1) year of administrative, help desk, customer service, personnel security, industrial security, or related experience.
• One (1) year or more of personnel security, industrial security, facility security, or related security experience.
• High School Diploma or General Educational Development (GED).
• Must be able to obtain and maintain a Secret Clearance.
• Strong organizational skills with the ability to manage multiple tasks, maintain accurate records, and meet deadlines.
• Demonstrated experience using a ticketing and service management platform (e.g., HaloPSA or similar) to manage service requests, document activities, communicate with clients through the system, and ensure timely and accurate resolution of issues.
• Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and Teams.
• Ability to learn and apply government security regulations, policies, and procedures.
• Must complete required CDSE/STEPP training within designated time frames, including:
  • FSO Program Management for Possessing Facilities curriculum (within 6 months of employment)
  • Establishing an Insider Threat Program training
  • Insider Threat Awareness training
  • Personally Identifiable Information (PII) training
  • Cyber Awareness training
  • CUI Training

• Experience supporting Facility Security Officers (FSOs), Assistant Facility Security Officers (AFSOs), or industrial security programs.
• Familiarity with NISS, DISS, NBIS, eApp, and DCSA processes
• Current or previous eligibility for a U.S. Government security clearance.
• Bachelor’s degree in business administration, Criminal Justice, Security Management, or a related field.
• Background in analytics, business operations,…