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Hybrid Service Desk Specialist & Coach

Job in Retford, Nottinghamshire, DN22, England, UK
Listing for: Wavenet
Full Time position
Listed on 2026-06-27
Job specializations:
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 28000 - 36000 GBP Yearly GBP 28000.00 36000.00 YEAR
Job Description & How to Apply Below
Position: Hybrid Service Desk Specialist & Knowledge Coach

Wavenet is seeking a Service Desk Specialist based in Retford, UK. The position emphasizes providing exemplary customer service while managing complex technical tickets and facilitating team learning and growth. You'll be involved in technical training and knowledge transfer activities while working with various teams to enhance service delivery and operational efficiency.

The ideal candidate will have a strong problem-solving background, excellent communication skills, and experience with ITIL processes. This role offers hybrid working opportunities and an extensive benefits package.

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