IT Operations Engineer

$50 - $70

We are seeking an experienced IT Operations Engineer to support a high-profile organization in the professional sports industry. This is a full-time remote opportunity focused on maintaining and troubleshooting enterprise IT infrastructure across networking, Windows servers, virtualization, backups, monitoring, and Active Directory. The role is heavily hands‑on and requires someone comfortable working an overnight shift in a mission‑critical environment.

If you’re the type of IT professional who enjoys keeping systems running smoothly while everyone else is asleep, this is a great opportunity to put your infrastructure skills to work. You’ll gain exposure to enterprise‑class technologies and a highly visible environment where reliability matters. This position is ideal for someone who is technically versatile, dependable, organized, and able to communicate clearly during both routine operations and high‑priority incidents.

• Hours:
  
  11:00 PM – 8:00 AM
• Schedule:
  
  Friday through Tuesday
• Remote
• Holiday coverage required when games are scheduled

• Professional experience supporting IT infrastructure in an enterprise environment
• Hands‑on experience troubleshooting Cisco network switches using CLI
• Strong understanding of Layer 1 and Layer 2 networking
• Experience monitoring network circuits and working with external vendors to resolve connectivity issues
• Experience troubleshooting wireless access points
• Windows Server administration, maintenance, and troubleshooting
• Experience using WSUS for enterprise patch management
• Experience with vulnerability remediation and security patching
• VMware vCenter experience for virtual machine administration
• Experience with enterprise backup solutions such as Rubrik
• Active Directory administration and troubleshooting experience
• Experience with Solar Winds or similar infrastructure monitoring platforms
• Strong communication and documentation skills
• Ability to prioritize and manage multiple issues during an overnight shift
• Ability to work Friday through Tuesday from 11:00 PM – 8:00 AM

• Associate’s or Bachelor’s degree in IT, Computer Science, or a related field
• Cisco networking experience
• CCNA, Network+, or CompTIA A+ certification
• Experience supporting mission‑critical or high‑availability environments
• Experience working in professional sports, entertainment, hospitality, or other live‑event environments
• Experience with enterprise backup and disaster recovery solutions
• Strong understanding of Windows infrastructure and Active Directory
• Experience with network monitoring and alerting platforms
• Familiarity with security and vulnerability management tools
• Strong incident response and troubleshooting skills

• Monitor network circuits and coordinate with service providers to troubleshoot outages and performance issues
• Troubleshoot Cisco network switches at Layer 1 and Layer 2 using Cisco CLI
• Troubleshoot wireless access points and connectivity issues
• Administer and maintain Windows Server environments
• Manage server patching through WSUS
• Apply security patches and perform vulnerability remediation across servers and network infrastructure
• Perform registry modifications and other remediation activities when required to address vulnerabilities
• Manage virtual machines through VMware vCenter
• Perform and validate backups using Rubrik or similar enterprise backup platforms
• Monitor infrastructure health, availability, and alerts through Solar Winds
• Perform Active Directory administration and basic troubleshooting
• Communicate technical issues, business impact, and resolution steps to business stakeholders
• Provide detailed shift handoffs to ensure continuity between teams
• Document incidents, troubleshooting steps, and…