Account Manager

POSITION SUMMARY

The Account Manager is responsible for proactively maintaining and retaining relationships with existing customers for permanent commercial and industrial waste services in an assigned territory. Additionally, the Account Manager is required to increase the level of penetration in his or her existing customer base by selling the full suite of Republic Services products.

• Effectively maintain and retain existing customers by building effective long‑term relationships and customer loyalty.
• Develop and maintain a thorough knowledge of the Company’s available services, lines of business, pricing structures, and offer additional services as appropriate to assigned existing customers.
• Perform contractual re‑signs on existing customers to extend customer relationships and increase customer profitability where appropriate.
• Respond to all cancellation requests in alignment with the established escalation policy.
• Proactively communicate with or respond to customers in support of company pricing initiatives.
• Utilize Salesforce on a daily basis, schedule and document all activities such as calls, meetings and proposals.
• Capture customer emails, minimize rate restrictions and customer credits.
• Increase customer penetration by selling the full suite of Republic Services products.
• Regularly meet with Sales Manager to review weekly customer retention and relationship activities, progress versus goals and status of key customer relationships.
• Partner with the operations team when needed to address customer service issues.
• Build relationships and increase Company visibility through participation in Company-sponsored activities, trade shows, chamber of commerce events and other similar activities.
• Perform other job‑related duties as assigned or apparent.

• Waste or transportation industry experience.

• Minimum of 1 year of relevant sales experience.
• Valid driver’s license.

The pay range for this position is $67,700 to $93,050. The actual range will depend on the locality in which you are hired. (Pay transparency document: )

Bonus – Sales Commission Plan Target, 30% Annual Bonus – Legacy Target Total Cash, 0.00 USD Annual.

• Comprehensive medical benefits coverage, dental plans and vision coverage.
• Health care and dependent care spending accounts.
• Short‑ and long‑term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• 401(k) plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).
• Paid Time Off (PTO).
• Benefits information:

EEO STATEMENT:
Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.

Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry‑leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.

In 2023, Republic’s total company revenue was $14.9 billion and adjusted EBITDA was $4.4 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities and landfills.

Although we operate across North America, the collection, recycling, treatment or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater…