Social Work Manager

Social Work Manager at Neighbor Health (formerly East Boston Neighborhood Health Center) provides leadership for social work services across Neighborhood PACE. The Social Work Manager provides individual and group clinical supervision to social workers across all Interdisciplinary Teams (IDTs). The Social Work Manager is responsible for the direct supervision of all members of the social work team including the Participant Navigators and provides leadership by facilitating the identification of opportunities for practice improvement, continuing education, and expertise development.

The Social Work Manager is responsible for the hiring, training and orientation of social work staff, and ensures social work staffing at all PACE Centers. As a member of the Neighborhood PACE Social Work team, the Social Work Manager is responsible for providing clinical services and care coordination for Neighborhood PACE Participants across all teams. The Neighborhood PACE Social Work Manager is an integral member of Neighborhood PACE’s Interdisciplinary Teams.

In this capacity, the Social Work Manager conducts clinical assessments, formulates treatment plans which are updated on the care plan; coordinates interventions with other providers and members of the IDT to support participants’ mental health consistent with Neighborhood PACE policies and procedures. The Social Work Manager reports directly to the Neighborhood PACE Director of Clinical Operations and is a member of the PACE Leadership team.

• Recruits and hires new social workers and participant navigators.
• Orients new social workers utilizing a written training manual, individual and group mentoring, online training and a written training checklist in collaboration with the Center Director.
• Provides regularly scheduled individual and group clinical supervision of social work staff to ensure that practices, standards and performance are consistent with social work policies, procedures, workflows and documentation standards.
• Is available to social work staff as needed for clinical problem-solving.
• Provides direct supervision of Social Workers and Participant Navigators.
• Oversees the clinical performance of social workers as it relates to the Interdisciplinary Team
• With the social work team, facilitates the development and implementation of social work tools for assessments, care planning and interventions.
• Collaborates with the Director of Clinical Operations to audit social work policies and procedures, updating as needed.
• Maintains knowledge of current evidence-based practice and the impact of the regulatory environment on social work practice.
• Manages a clinical caseload in accordance with needs across the centers.

• Ensures social work coverage across all Centers.
• Represents & functions as the program wide voice of social work to Neighborhood PACE leadership. Creates climate of trust and openness within the teams to share new or different ideas and approaches.
• Serves as a role model and mentor for Neighborhood PACE social workers by modeling a holistic, quality driven, creative and cost-effective approach to the care of Neighborhood PACE participants.
• Participates in performance and expense improvement activities.
• Demonstrates openness to new ideas and actively engages social work’s participation.
• Represents Social Work as a member of the Neighborhood PACE Leadership Team.
• Works with Social work team to identify participant needs for behavioral health and psychosocial groups and works with teams to develop and initiate the groups.
• Works with Social work team to identify participant need for any new services or resources and brings to the leadership team.
• Conducts educational needs assessments on a regular basis. Seeks out educational offerings and CE programs for staff.
• Oversees student experience in clinical setting and insures an appropriate educational experience.

• Demonstrates advanced knowledge in the psycho-social aspects of aging.
• Possesses comprehensive understanding of the diagnosis and treatment of mental health disorders.
• Demonstrates thorough knowledge base of issues that pertain to the end of…