Service Coordinator; Local - Rexburg

Service Coordinator (Local 57) - Rexburg,  - #114309

Pacifi Corp is seeking customer‑centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability, inclusion, and belonging.

Base pay range: $31.23/hr - $31.23/hr

Schedule: M‑F 07:30‑16:00 (100% onsite)

Primary location: REXBURG,

• The successful candidate will be the primary person responsible for helping walk‑in customers and will be trained in Customer Guarantee gate‑keeping functions as back‑up to other Service Coordinators.
• Provide support for high‑priority work when other Service Coordinators are absent.
• Support roll‑to the New Connects Service Coordinator, data entry, manage all incoming and outgoing mail, payroll support, and other clerical work as requested by management or team members.
• May be trained in specific company applications as needed.

• Successful in passing a clerical aptitude assessment with a passing score and able to type 45 WPM (MUST HAVE).
• 3 years general office or 2 years administrative assistant experience.
• 2 years customer service experience.
• High school diploma or proof of GED equivalent.
• Strong telephone and face‑to‑face communication skills.
• Detail oriented with demonstrated ability to multi‑task.
• Proficiency in MS Word, Excel, Outlook and Windows 2000.
• Strong problem‑solving skills.

• 3-5 years experience in a utility field operations environment.
• Familiar with CSS System as well as SAP.
• 2+ years experience as a group or administrative assistant.

Health care, retirement, paid time off, tuition assistance, paid short‑term and long‑term disability, paid bereavement leave. For more information, visit:

Req
Company Code:
Pacifi Corp #PM25
Department:
Power Delivery
Personnel Subarea: IBEW Local 57PD
Nearest Major Market:
Idaho Falls

Pacifi Corp is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, medical condition, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law.

Employees must be able to perform the essential functions of the position with or without an accommodation.
All offers of employment are contingent upon the successful completion of a background check and drug screening including for marijuana. While marijuana is legal in several states, including Oregon, a positive test for positions in Oregon may disqualify a candidate. The company complies with the laws of Washington and California and only obtains and considers positive tests for marijuana in safety‑sensitive positions or those covered by U.S. Department of Transportation regulations.