Regulatory & Compliance Lead

About Us

Activated Insights, a Software-as-a-Service (“SaaS”) leader in long‑term and post‑acute care, has opened a Regulatory & Compliance Lead – Senior Living seat to join our content team. Founded in 2008, Activated Insights is a software company serving North America’s fastest‑growing labor market – long‑term and post‑acute senior care. As the market leader, our technology, surveys, and training solutions are used by everything from mom‑and‑pop small businesses to billion‑dollar care organizations.

Ultimately, our services impact the lives of hundreds of thousands of seniors every year. Today, with over 250 team members, more than 7,000 customers extending into over 23,000 sites of care, our products focus on employee engagement, ongoing education, resident and patient satisfaction surveys, and reputation management tools.

• We are at the heart of the healthcare industry’s most dynamic sector, with an ever‑growing demand for post‑acute care and long‑term care to address the fastest growing segment of the U.S. population.
• Our bond with healthcare providers draws compassionate, service‑driven team members, fostering a spirited, collaborative culture aligned on our mission to deliver exceptional experiences for our employees, our customers, and the people in their care.
• A high performing executive leadership team with success in both public and private equity companies, primarily in high‑growth companies focused on the long‑term and post‑acute care market.
• Backed by a private investment firm with 40+ years of experience forging lasting partnerships across the healthcare industry.

The Regulatory & Compliance Lead – Senior Living plays a vital role in ensuring our training content remains accurate, relevant, and aligned with evolving state and federal regulations across senior living communities and skilled nursing facilities. This position leads compliance research, interpretation, and alignment efforts for Assisted Living (AL), Memory Care, Independent Living (IL), Continuing Care Retirement Communities (CCRCs), and Skilled Nursing (SNFs)‑ ensuring our education products meet or exceed state‑specific and accrediting body standards.

If you’re passionate about supporting quality care and want to help thousands of organizations simplify compliance while elevating training outcomes, this role is for you.

• Monitor, interpret, and summarize federal and state regulations impacting senior living and skilled nursing providers, including AL, IL, Memory Care, CCRC, and SNF settings, in collaboration with the Regulatory and Compliance Lead – Home Based Care to ensure consistency across verticals.
• Track updates from regulatory and accrediting agencies (e.g., CMS, AHCA/NCAL, state departments of health) and coordinate cross‑vertical interpretation of regulations for alignment.
• Maintain a compliance roadmap for all senior care content, ensuring all programs remain aligned with current standards and renewal cycles, while supporting consistent processes with Home Based Care compliance efforts.
• Communicate regulatory changes proactively to internal stakeholders to guide timely updates to training content and learning paths, ensuring messaging and implementation remain uniform across care settings.

• Serve as the liaison between Activated Insights and state agencies, accrediting bodies, and associations in the senior living and skilled nursing sectors, collaborating with the Regulatory and Compliance Lead – Home Based Care to present a unified approach to regulators and partners.
• Manage relationships with regulators and accreditation partners to ensure course approvals and renewals remain current and consistent.
• Oversee accreditation renewal processes and vendor management for all compliance and specialty training programs, sharing best practices and documentation standards across both senior living and home‑based care.

• Partner with clinical, instructional design, and content management teams to ensure all training content accurately…