Block Advisors Receptionist

Overview

Block Advisors Receptionist role at H&R Block. Provide front‑office support in a seasonal tax client service environment.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure all client needs are met during in‑person, phone, or virtual service.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

• High school diploma or equivalent.
• Ability to work flexible schedule and/or across multiple locations.
• Previous experience in a customer service or fast‑paced environment.
• Strong organizational and time‑management skills.
• Computer proficient with Microsoft Office.
• Ability to multi‑task.
• Experience in a customer‑service environment.

• Employee Assistance Program with Health Advocate.
• Wellbeing program, Better You to help build healthy habits.
• Neurodiversity and caregiver support.
• Various discounts on everyday items and services.
• Medical coverage, 401(k) retirement savings plan and Employee Stock Purchase Plan (subject to eligibility).

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.