Cafe Assistant

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Address:
Rhayader, Wales, GB, ll65hp

Job Requisition Number 9434

Work Type Casual

Job Function Leisure and Hospitality

Salary Range £13.45 / Hour

Fancy working somewhere a little different?

Did you know Welsh Water has its very own visitor attraction at Elan Valley? Open all year round, our Visitor Centre is home to a café, gift shop and activity centre offering both land and water-based activities. Join our friendly, enthusiastic team and enjoy working in one of the most beautiful settings in Powys.

Located in the heart of mid-Wales, Elan Valley is easily accessible from the nearby town of Rhayader.

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Getting here: Elan Valley is in a rural location with limited public transport, so you’ll need access to your own transport to get to and from site five days a week. There is no home working in this role.

Want a glimpse of where you could be working? Take a look around our beautiful Visitor Centre and see the setting for yourself:
Watch our video!

What you’ll be doing

• Prepare and serve food and beverages to customers in a friendly and professional manner.
• Keep tables clean, tidy and ready for customers to use.
• Support general cleaning within the kitchen and storage areas, helping to maintain a clean and welcoming environment.
• Follow appropriate procedures to help maintain a safe and welcoming environment for everyone on site.
• Provide a friendly and helpful information service, sharing information with visitors about local walking and cycling routes and other activities.
• Complete daily reconciliation of income against till receipts.
• Help keep the gift shop looking welcoming and well stocked, displaying items and replenishing stock as needed.
• Engage with visitors and provide a positive experience as an ambassador for Welsh Water.

• Experience working with members of the public in a café, retail, reception, front‑of-house or customer‑facing environment.
• Experience providing helpful, professional customer service.
• Enthusiastic about putting our customers first every day.
• Knowledge or experience of health and safety processes.
• Competent numeracy skills with Point of Sale systems (til) operating skills.
• Ability to make informed decisions and respond positively to different situations.
• Ability to manage tasks independently within agreed timescales, as well as work collaboratively as part of a team.
• Ability to communicate fluently in both verbal and written English.

Develop your career with us

We’re particularly interested in people who want togrow and develop, rather than simply looking for their next job.

The redevelopment will create opportunities for:

• Building a team of outstanding Food Assistants
• Developing and mentoring team members (Food Assistants)
• Supporting training and development
• Being involved in the transition to the new visitor centre
• Taking on greater responsibility as the operation grows

Join us now and help shape what comes next.

Working Pattern

• Casual shifts agreed every 6 weeks
• Rota scheduled every 6 weeks
• Shifts will include bank holidays, school holidays and every other weekend
• Typical shift patterns:
  Monday - Sunday 8.30am-4.30pm or 10am-6.30pm (to cover an 8-hour working day)
• Weekends and school holidays are our busiest times where more hours will be available

Please note, we may close this role sooner if required. We may also extend the original closing date depending on interest.

Due to the nature of the industry, we require satisfactory references, post offer medical clearance, and a criminal records Basic Disclosure check on all new employees joining the business. For some roles there may be additional checks and security clearance required, and this offer is…