Academic Support Specialist- University Transfer Liberal Arts

Academic Support Specialist - University Transfer Liberal Arts

Nicolet College

Job Number:

Job Type: Full-time

Salary:
See Position Description

Location:

Rhinelander, WI

Department:
Academic Affairs

Under the general supervision of the Dean of The School Of University Transfer - Liberal Arts, the Academic Support Specialist:
School of University Transfer - Liberal Arts provides comprehensive administrative support and coordination for academic programs, departments, and teams across the college. This role serves as a central resource for administrators, faculty, staff, students, and community partners, ensuring smooth operations and effective communication. Responsibilities include managing schedules, coordinating events, maintaining records, and supporting program activities. The position requires strong organizational skills, attention to detail, and the ability to work both independently and collaboratively in a fast-paced environment.

The Support Specialist may assist with special projects, internal systems, and external communications, and may occasionally work evenings or weekends to support college initiatives.

School of University Transfer - Liberal Arts Support:

• Deliver experiential learning recruiting and support (e.g. work study, internship, art models, field trips, global education, etc.)
• Refine and maintain School of University Transfer - Liberal Arts pages of the Nicolet College website pages, working with faculty in revising and creating content.
• Support external partner relations (e.g. building contact lists, making professional inquiries, delivering presentations, etc.)
• Explore potential course equivalences between Nicolet College courses and that of other institutions.

Administrative Support:

• Assist with scheduling needs by coordinating appointments and booking meeting spaces to support efficient departmental operations.
• Utilize institutional software systems for course scheduling and reporting functions.
• Provide support to faculty, including onboarding, scheduling assistance, and access to institutional resources.
• Assist with travel arrangements, including registration, transportation, and lodging needs.
• Assist with planning and executing special events, including recruitment and outreach activities.
• Engage in college-wide initiatives by actively participating in committees, projects, student-focused activities, and events.
• Ensure compliance with state, federal, and grant reporting requirements.
• Develop and maintain collaborative relationships with external partners by managing contact lists, initiating professional communications, facilitating joint activities, and delivering presentations as needed.
• Organize and coordinate departmental and advisory committee meetings.

Programs Support:

• Collaborates with faculty and other college staff to support student learning needs.
• Serve as the primary point of contact for student inquiries, providing guidance, resources, and access to academic services.
• Administer budget processes, including monitoring expenditures, processing purchases, managing procurement cards, and preparing monthly financial summaries.
• Assist with inventory and manage instructional resources to support departmental and program needs.
• Maintain accurate documentation for courses, schedules, academic records, and official communications.
• Develop and distribute internal communications, promotional materials, or E newsletters, collaborate with marketing to produce informational content.

Knowledge, Skills, and Abilities:

• Ability to manage multiple priorities, organize tasks effectively, and meet established deadlines.
• Strong attention to detail with the capacity to perform complex tasks accurately and efficiently.
• Excellent written and verbal communication skills, with the ability to interact professionally and effectively with diverse stakeholders.
• Ability to work independently and collaboratively while fostering positive and productive relationships.
• Critical thinking and problem-solving skills to support sound decision-making.
• Strong capability to create, manage, and maintain accurate databases, reports, and documentation to support institutional operations.
• Adaptability to fast-paced environments and commitment to promoting inclusivity and diversity.
• Demonstrated integrity, discretion, and ability to maintain confidentiality in all interactions.
• Proficiency in learning and utilizing evolving communication and instructional technologies, including college systems and software applications.

Required Qualifications:

• Associate degree in administrative support (or within six months of receiving said degree), office management, business, or a related field.
• Minimum of two years' experience in office, academic, or program support.
• Proficiency in Microsoft Office Suite and ability to learn other institutional systems and software.

Preferred Qualifications:

• Bachelor's degree in business, administrative support, or a related field.
• Two years of experience in academic…