Receptionist, Administrative​/Clerical

4 days ago Be among the first 25 applicants

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We strive to continuously improve our business and pursue a long‑term strategy known as Block Next, focusing on innovation, client experience, and sustainable growth. We are curious, creative, and always on the move, welcoming those who embrace challenges as opportunities to make a meaningful difference.

Helping others is what we do best here, and you will see the impact of your work firsthand as you inspire people to make confident, informed decisions about their lives, careers, and money. You will build client relationships that grow stronger each year, focusing on how to wow clients now and in the future.

Client Service Professional / Receptionist

Rhinelander, WI

Full‑time

Administrative

Retail

• Seniority level:
  Not applicable

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all client needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

• Experience working in a fast‑paced environment
• Previous experience in a customer service environment
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficient with the ability to use Microsoft Office

• Employee Assistance Program with Health Advocate
• Well‑being program, Better You, to help you build healthy habits
• Neurodiversity and caregiver support available to you and your family
• Various discounts on everyday items and services
• Benefits with additional eligibility requirements:
  Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan
• to checkout all available benefits

We remain committed to building a Connected Culture where trust, care, and connections guide how we work together. You will be immersed in an exceptional work environment recognized worldwide on Best Companies lists, surrounded by colleagues who are committed to helping each other grow and support each other.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you’re looking to make an impact, H&R Block is the place for you.