Campus Resource Officer

Job Information

• Salary: See Position Description
• Job Type: Full-time
• Job Number:
• Location: Rhinelander, WI
• Department: Security

At Nicolet College, our mission is to transform lives and enrich communities, and we see change as an opportunity to transform even more lives and to serve our communities even better. Are you interested in serving Nicolet College as a Campus Resource Officer? If so, we can't wait to meet you! Under the general supervision of the Manager of Risk, Compliance, and Safety, the Campus Resource Officer proactively performs a variety of duties and tasks related to the protection of the college's safety‑oriented culture and property.

This role involves enforcing rules and regulations, responding to incidents, and maintaining the safety of campus facilities. Additionally, the Campus Resource Officer also plays a key role in student development by serving as a liaison between the college and the local law enforcement or emergency services and assisting in conflict resolution and safety education efforts.

• Monitor and patrol campus buildings, roadways, walking trails, parking lots, and other facilities to ensure safety and security.
• Respond to and investigate security incidents or disturbances, traffic and parking enforcement, theft, vandalism, and other safety concerns.
• Coordinate with local law enforcement or emergency services when necessary to manage emergencies or incidents.

• Function as a resource for students, providing guidance on campus safety, conflict de‑escalation, and reporting misconduct.
• Serve as an approachable presence for students who may need help with personal safety concerns or emergency situations.

• Maintain accurate records of security incidents, investigations, and resolutions.
• Write detailed reports on campus safety issues, ensuring compliance with school policies and legal regulations.
• Ensure all safety violations and security breaches are properly documented and followed up in accordance with college policies and procedures.
• Review security cameras to gather video footage evidence and conduct investigations as a result of evidence collected.

• Conduct safety and security awareness programs for students, staff, and faculty.
• Develop and deliver training on topics such as emergency response, conflict resolution, and personal safety.
• Participate in coordinating campus‑wide drills for fire safety, tornadoes, lockdown procedures, and other emergency protocols.
• Conduct two safety rounding audits per year: document and report findings to supervisor.

• Work closely with student services, counseling, and other college departments to support student welfare.
• Serve on campus committees focused on safety, student conduct, and emergency response planning.
• Assist in developing safety policies and procedures in line with best practices and legal requirements.
• Perform periodic checks to ensure fire extinguishers, first aid kits, AEDs, stop‑the‑bleed kits, and Narcan are fully stocked and ready for use.
• Work with Information Technology and Facilities Departments to address security maintenance issues.
• Train new‑hire part‑time security officers in their roles and responsibilities.

• Be prepared to respond to a wide range of emergency situations, including medical incidents, fires, and natural disasters.
• Ensure that campus emergency procedures are followed, and assist with evacuation, crowd control, and coordination with first responders.
• Assist employees, members of the public, or students in unlocking their car, using a battery bank to jump‑start cars, change tires, etc.

• Strong interpersonal and communication skills to interact with diverse student populations and staff.
• Ability to de‑escalate tense situations and handle conflict calmly and professionally.
• Knowledge of basic law enforcement and emergency response procedures.
• Good organizational and documentation skills.
• Proficiency in using security software, smartphones, email, radios, surveillance, cameras, and…