Director of Inspectional Services

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The Brown University Department of Public Safety (BU DPS) is a dually accredited department that ensures campus safety and security. The Director of Inspectional Services provides oversight and strategic leadership over the Inspectional Services Bureau. This role receives and responds to citizen complaints concerning police misconduct or other confidential investigations, examines personnel and case records to ensure conduct standards, conducts in-depth case analyses, and oversees recruitment and selection processes.

The incumbent also represents BU DPS on university-wide Threat Assessment Teams.

The position supports the BU DPS strategic plan and mission by evaluating operations, identifying resource needs, and ensuring efficient, compliant processes. The incumbent engages the campus community through coordination with units across the BU DPS Enterprise.

The Director oversees internal affairs, the citizen commendation and complaint process, and all inspections within the department, including evaluation of facilities, vehicles, equipment, records, personnel, investigative procedures, crime reporting practices, training outcomes, patrol operations, and overall effectiveness. The director provides data-driven written reports and recommendations. The position reports to the Deputy Chief of Police/Executive Officer, with a dotted line to the Vice-President for Public Safety and Emergency Management.

The inspectional process compares formal expectations with actual performance. The Director must work effectively with individuals and teams, focus on results while appreciating process, and use data-driven decision-making and implementation within the responsible area.

This position is the primary contact and has delegated authority for all inspectional services functions for BU DPS, leading inspectional services to ensure compliance with state, federal, university, and accreditation requirements. The Director collaborates with community members and public safety partners to advance the department’s mission within the broader university context. The role requires the ability to envision and communicate strategic goals and to manage the execution of strategic initiatives.

The Director will oversee a police sergeant, 1–2 non-sworn personnel, and 1–2 student employees.

• Oversee strategic development and operation of BU DPS Inspectional Services processes, focusing on KPI to align mission, vision, values, goals and objectives.
• Assist the Director of Finance and Administrative Services, Director of Advocacy, Engagement, and Communications, and Deputy Chief with personnel practices and decisions, including recruitment, evaluation, promotions, and accountability to attract and retain a diverse workforce.
• Manage all internal investigations within BU DPS; provide reports and analyses on investigations.
• Conduct investigations in coordination with other University departments on sensitive matters or campus-wide threat assessment concerns.
• Plan and review operational reports; evaluate department effectiveness and propose corrective actions when needed.
• Oversee background investigators and the background investigation process for candidates who have completed the selection process.
• Serve on various University committees.

• Plan and establish goals for all inspectional services efforts within the Department of Public Safety.
• Support development and execution of strategic plans and surveys aligned with department priorities.
• Collaborate with senior leadership to manage recruitment and selection processes, ensuring outreach aligns with University values.
• Coordinate with Professional Accountability and Community Compliance partners to support onboarding reflecting the DPS mission, values, and expectations.
• Participate in local, state, and national campus safety associations.
• Establish metrics and provide analyses for the entire department with data-driven decision support.
• Conduct…