Services Assistant

Employee Services Assistant Carmarthenshire £17.73phHybrid working, 1-2 days in the office

• To interpret and maintain a working knowledge of HR/Payroll legislation and to act as a point of contact to staff on current legislation, including the recording, monitoring and the calculations of payments due.
• Ensure all employees receive the correct HR/Payroll correspondence including contractual documentation to defined standards, are paid the correct amount on time and that all notifications are correctly authorised.
• Maintain and update relevant entries on both manual and electronic HR/Payroll records ensuring the quality and integrity of employee data adheres to Data Protection and Carmarthenshire County Council standards.
• To be able to retrieve data to support an accurate and timely response to enquiries and correspondence, with the ability to refer and brief Employee Services Officers on more complex issues.
• To deal with both routine and unexpected tasks and provide support to other team members as well as other sections and organisations as part of a seamless service.
• To take part in projects and tasks that support and enhance the work of the team and division
• Assist in the development of Standard Operating Procedures and improved service provision.

We are an equal opportunity agency