Patient Enquiry & PEARS Resolution Coordinator
Listed on 2026-10-17
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Business
Office Administrator/ Coordinator
Betsi Cadwaladr University Health Board at Glan Clwyd Hospital is seeking a PEARS Co-ordinator to support the complaints service and implement a standard approach to NHS Redress. The post holder will autonomously manage concerns, liaise with multiple teams and ensure consistent handling of investigations across the organisation.
The role includes producing regular reports, coordinating Stage 2 complaints, and providing comprehensive business support to PEARS managers and directors while engaging
Step into the Patient Enquiry & PEARS Resolution Coordinator role at Betsi Cadwaladr University Health Board in Rhyl, Wales, United Kingdom and grow with us.
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The position is based in Rhyl, Wales, United Kingdom.
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