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Graduate IT Support - 1st​/2nd Line Service Desk

Job in Rhyl, Denbighshire, LL18, Wales, UK
Listing for: Ascent People Ltd
Full Time position
Listed on 2026-07-13
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
  • IT/Tech
    HelpDesk/Support, Technical Support
Job Description & How to Apply Below

Ascent People Ltd invites applications for a Graduate IT Support role in North West Wales. The position involves 1st and 2nd line support for external customers, handling software and applications with a focus on high call resolution and strong customer service.

Training and opportunities for progression are available. Ideal candidates are IT/Computer Science graduates with a year of service desk or customer-facing experience, excellent communication, and a passion for helping customers.

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