Public Affairs Manager

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City:
Rhyl

Address:

Rhyl, Wales, GB, LL18 5TQ

Job Requisition Number 8966

Work Type Permanent

Job Function Human Resources & Comms

Salary Range £47,492.00-£54,618.00

Base This role can be based at either North or South Wales

Closing Date Sunday 25th October 2026 at 23:59

• Support with the development and delivery of the Public Affairs strategy aligned with Welsh Water’s corporate strategy, regulatory priorities and business objectives
• Build and maintain relationships with political stakeholders, including Members of the Senedd, Members of Parliament, local authority leaders, councillors, UK and Welsh Government officials, and key policy influencers.
• Monitor and analyse political and policy developments across Wales and Westminster, providing timely insight, risk assessments and strategic advice to senior leaders.
• Coordinate engagement with elected representatives, ensuring enquiries are handled professionally, consistently and within agreed service standards, while identifying emerging themes and issues.
• Prepare high-quality briefing materials, including ministerial briefings, speeches, Q&As, consultation responses, parliamentary correspondence and stakeholder engagement plans.
• Represent Welsh Water externally at political events, conferences, stakeholder forums and meetings, building the company’s profile and strengthening relationships with key decision-makers.
• Work closely with Corporate Communications, Media Relations, Community Engagement, Regulation and Operational teams to ensure consistent messaging and coordinated responses on high-profile issues and incidents
• Evaluate and report on public affairs activity, measuring the impact of stakeholder engagement, identifying opportunities to influence policy and recommending improvements to support Welsh Water’s long-term objectives.
• Provide essential 24/7 service as part of the on-call out of hours press office service.

• Degree or equivalent professional qualification in community engagement, communications, social impact, marketing, public engagement or a related discipline.
• Experience of working in a communications environment in a customer focused organisation/industry
• Professional accreditation or membership of a relevant body (e.g. CIPR, CIM, IAP2) desirable.

• Experience working in a corporate communications role within a large, complex or regulated organisation.
• Experience of developing and delivering stakeholder engagement strategies and plans.
• Strong experience of writing and editing high-quality content for senior audiences

• Excellent written and verbal communication skills with the ability to explain complex issues clearly and succinctly
• Strong understanding of reputation management and stakeholder communications
• Ability to build credibility quickly and work effectively across organisational boundaries
• Sound judgement and resilience when working under pressure
• Strong planning and organisational skills with the ability to manage multiple priorities
• Experience of evaluating communications activity and using insight to improve performance
• A collaborative, proactive and solutions-focused approach
• Understanding of the political, regulatory and media landscape in Wales

There will be a requirement to participate in standby rota

If you would like any further information on this role, please contact

As well as a market competitive salary, 34 days annual leave (pro rata, including public holidays), we offer a range of employee benefits and rewards including:

Variable pay schemes (your salary band will remain the same, but performance depending, you could receive an incremental within-band increase and a yearly incentive)
Option to buy additional annual leave up to 5…