Cyber Security SOC and Compliance Engineer

Job Overview

Join us in transforming healthcare through digital innovation. At BCUHB ICT, you will be part of the Cyber Security and Compliance Team, reporting to the Cyber Security and Resilience Manager, responsible for monitoring and protecting ICT infrastructure from cyber threats and ensuring system resilience for critical patient services.

• Provision of a virtual Security Operations Centre function, including monitoring and reviewing the Security Information & Event Management system.
• Proactive analysis and identification of suspicious or malicious activity and evaluation of incident patterns, ensuring corrective and preventative actions.
• Support the Cyber Security Awareness Programme and address Information Security Management System, Cyber Essentials, and NIS-R requirements.
• Maintain up‑to‑date knowledge of cyber threats and apply threat hunting.
• Assist in developing and delivering monitoring systems to measure compliance with standards.
• Provide advice and guidance on ICT, information and cyber security queries, balancing user needs with system and information security.

Significant experience in a complex ICT environment, ideally with ICT security exposure. Knowledge of complex ICT configuration, coding principles, structured query languages, system and OS logs, Windows technologies, and multi‑vendor environments. Skilled in troubleshooting complex technical issues.

The ability to speak Welsh is desirable;
Welsh and/or English speakers are equally welcome to apply.

• Up to 34 days holiday entitlement plus bank holidays
• Generous employer pension contributions
• Agile and flexible working options
• Membership of the British Computer Society
• Car leasing options
• Cycle 2 Work scheme

• Educated to Degree level or equivalent experience.
• Evidence of continual professional development.
• Good working knowledge of multiple systems and hardware platforms.
• Good knowledge of NHS Wales and LHB ICT standards and requirements.
• Relevant training qualification – Level 3 Award in Education and Training (formerly PTTLS).
• Recognised professional qualification in an electronic engineering/computing field such as MCSE, MCSP, ITIL Foundation (desirable).
• Professional body membership such as SDI, BCS or FedIP (desirable).

• Experience providing ICT support to negotiated Service Level Agreements in a hospital or large organisation.
• Problem identification and solving.
• Experience in an NHS/social care or voluntary sector setting.
• Participation in change management projects and process re‑engineering.
• Experience supervising staff.

• Experience supervising or managing staff.
• Experience liaising with senior managerial staff and clinical staff regarding IT needs.
• Experience managing change.

• Excellent customer service skills.
• Ability to stay calm and communicate effectively in stressful situations.
• Ability to write and maintain technical reports, operational procedures and system documentation accurately and clearly.
• Advanced IT/keyboard skills across Microsoft Office Suite.
• Ability to conduct research into ICT issues, systems and products.
• Proven minute‑taking skills.
• Ability to prioritise tasks in a high‑pressure environment.
• Willingness to travel across the Health Board and broader region if required.
• Ability to train and support staff.
• Conflict resolution skills.
• Sound judgment, planning, decision making and organisational skills.
• Self‑initiative and strong organisational ability.

• Ability to initiate and respond positively to change and learn from experience.

• Innovator.
• Lateral thinker.
• Clear verbal communication with all levels of the organisation.
• Flexibility and adaptability.
• Time management skills.
• Completer‑finisher.
• Advanced people skills.

• Attention to detail.
• Commitment to continuous improvement and development.
• Appetite for hard work and challenges.
• Resilience, stamina and reliability under sustained pressure.
• High personal integrity.
• Customer service orientation.

We are committed to promoting equality and diversity and are proud to welcome applicants under the “Disability Confident Employer” scheme.