Permit Technician

DEFINITION

To perform a variety of technical clerical tasks in support of processing building permits for commercial and residential projects; to provide difficult, complex and specialized office support; to provide information to the general public on operations and activities regarding building permits; to maintain program information, files and records; and to perform a variety of technical duties relative to the Building Department.

This is the full journey level class. Employees within this class perform the full range of duties as assigned. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit.

• Issue permits based on type of plans submitted; accept plans and prepare for plan check process; maintain log book for all plan check submittals; process Certificate of Occupancy permits for businesses.
• Research and assemble information from a variety of sources for the completion of reports and forms.
• Provide information to the general public on permits that may require the use of judgment and explanation of program rules, policies and procedures.
• Answer the telephone; respond to questions and/or refer callers to appropriate City staff; take detailed and accurate messages as required; respond to inquiries from the general public.
• Provide cashiering services for the department; process payments for Building, Planning and Engineering Divisions.
• Process inspection requests by phone or over the counter.
• File documents and plans; copy forms, enter and retrieve data, and update data as necessary; maintain hand‑out forms and order supplies.
• May accept payments for services or fees; balance related ledgers; refer checks which do not clear to appropriate staff or agency.

• Operations, services and activities of Building Department.
• Methods and techniques of calculating fees for services.
• Rules, regulations, policies and procedures in assigned programs.
• Principles of business letter writing.
• Mathematical calculations.
• Principles of filing and record keeping.
• Proper English usage, spelling, punctuation and grammar.
• Modern office equipment including computers and supporting word processing and spreadsheet software applications.
• Pertinent Federal, State and local laws, codes and regulations.

• Perform a variety of complex or specialized office duties in Building Department.
• Type at a speed necessary for successful job completion if assigned.
• Prepare business letters and memoranda.
• Explain policies and procedures involving various permits.
• Perform mathematical calculations.
• Maintain a variety of files and records.
• Review and process documents.
• Operate office equipment including computers and supporting word processing and spreadsheet applications.
• Interpret and explain City policies and procedures.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Maintain physical condition appropriate to the performance of assigned duties and responsibilities.

Minimum requirements as a condition of hire:

• One year of administrative or technical program support.

• High School diploma or equivalent.

• Possession of a State of California driver license.

A City application form and supplemental questionnaire (if applicable) must be submitted and received by the closing date. Please apply online at  All other employment inquiries can be directed to The City of Rialto, Human Resources Department. 246 S. Willow, Rialto, CA 92376. Telephone: .

Candidates must clearly demonstrate through their application material that they meet the employment standards outlined above. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. Examinations for the positions may consist of any combination of written, performance, and oral exams to evaluate the applicant's skills, training, and experience for the position.

Successful applicants will be placed on an eligibility list. The City may also merge lists. The selected candidate(s) must successfully complete pre‑employment clearances which may include a physical, drug screen, and fingerprinting.

Veterans of the armed forces, who have been discharged or released from active duty under conditions other than dishonorable (Government Code: 18540.4), shall receive an additional five (5) points to their final examination score for ranking purposes only. This preference will apply only to the first appointment to any regular full‑time City appointment. A copy of your valid DD214 must be submitted on or before the final filing date in order to be eligible for Veterans Preference Credit.

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