Service Coordinator

Apply for the Service Coordinator role at RHF (Retirement Housing Foundation), a non‑profit that provides affordable senior housing and supportive services.

The Social Service Coordinator enhances the quality of life for residents by identifying needs and connecting them with community resources, developing wellness programs, and advocating for residents to receive necessary care. This full‑time position (40 hours per week) at Southpointe Villa
, a 100‑unit senior residential community in Rialto, California
, is immediately available.

• Resident Assessment:
  Evaluate residents’ needs to identify services that enhance quality of life and promote independence.
• Service Coordination:
  Establish and maintain strong connections with local service providers, facilitating access to social, health, and wellness resources.
• Program Development:
  Create and sustain educational health and wellness programs tailored to residents’ needs.
• Resource Management:
  Develop and maintain a directory of community resources and services available to residents.
• Advocacy:
  Act as a resident advocate, empowering residents to advocate for themselves and liaising between residents and community services.
• Community Liaison:
  Build and maintain positive relationships with community agencies, networking with service providers, and identifying new services for residents.
• Communication:
  Foster effective communication between residents and service providers, ensuring an open and supportive environment.
• Collaboration:
  
  Serve as an advocate and liaison with management, other departments within the housing facility, and external agencies providing social services, health benefits, training, and more.
• Crisis Intervention:
  Provide information, referrals, and support for residents in need of crisis intervention and conflict resolution.
• Referral Monitoring:
  Track and monitor resident referrals to external agencies, ensuring follow‑up and service delivery.
• Record Keeping:
  Maintain accurate and up‑to‑date records, including daily and monthly reports, to document service coordination and resident interactions.
• Additional Duties:
  Perform other tasks as assigned to support the mission and goals of RHF.

• Strong understanding of supportive services and community resources for older adults.
• Ability to advocate for residents’ needs and resolve issues.
• Commitment to high ethical standards and client confidentiality.
• Collaborative working style with residents, staff, community partners, and service providers.
• Capability to work independently with minimal supervision.
• Excellent verbal and written communication skills.
• Strong organizational and time‑management skills.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).

• Preferred:
  Bachelor’s degree in Gerontology, Human Services, Social Work, Psychology, Sociology, or related field.
• Relevant work experience will be considered.
• Preferred experience:
  
  Working with diverse groups of seniors and disabled individuals.

The anticipated base pay range for this position is $23.00–$25.00 per hour, based on geography, experience, and budget. The role is non‑exempt and may be eligible for overtime pay in accordance with federal and state law.

• Competitive pay
• Health, dental, and vision insurance
• Paid time off and holidays
• Retirement savings plan
• Employee assistance program
• Term life and voluntary supplemental life insurance

RHF is dedicated to making a meaningful difference in residents’ lives by creating vibrant communities where individuals can thrive. With over 60 years of experience in affordable housing and supportive services, RHF’s mission‑driven culture offers a collaborative work environment, professional growth opportunities, and a commitment to lasting impact.

Entry level

Full‑time

Other

Non‑profit Organizations