Team Leader, Management

Overview

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Our Company:
At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next.

This multi-year roadmap focuses on innovation, client experience, and sustainable growth.

• Lead a customer-centric team of associates and accelerate seasonal tax business by managing a single H&R Block tax office.
• Provide leadership and development of tax office associates, delivering an outstanding client experience, and achieving office growth objectives.
• Serve as a knowledgeable resource on tax topics and products for associates; advance knowledge and skills.

• Multi-unit people management experience in retail, restaurant, banking, or related industry
• 2+ years as a Tax Professional

• Prior experience in customer service/shift leader or similar role
• Experience supervising or managing people
• Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns)
• Annual continuing education; meet IRS and state requirements
• Proficient with MS Office; able to work independently; customer-centric mindset
• Flexible schedule
• High school diploma or higher

We invest in our people and offer benefits to support health, wellbeing, and financial wellness. Employee Assistance Program with Health Advocate;
Better You wellbeing program; neurodiversity and caregiver support; discounts; medical coverage, 401k, and Employee Stock Purchase Plan; see  for details.

Committed to building a connected culture where trust, care, and connections enable everyone to belong. Recognized on Best Companies lists; equal opportunity employer; diversity welcome.

Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment.