Call Center Agents
Job in
Richards Bay, 3900, South Africa
Listed on 2026-09-12
Listing for:
Kabstrading Co
Full Time
position Listed on 2026-09-12
Job specializations:
-
Customer Service/HelpDesk
-
Healthcare
Job Description & How to Apply Below
Essential Duties and Responsibilities
- Responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance.
- Maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things.
- Speaks clearly and persuasively in positive or negative situations; listens and seeks clarification; responds quickly and effectively to customer questions.
- Multitasks by documenting information while speaking with the consumer.
- Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality. Meets clients' specific quality standards.
- Meets productivity standards; completes work in a timely manner; strives to increase productivity; works quickly.
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