Administrative Assistant

Administrative Assistant

Company: Waccamaw Management, LLC

Job Description: The part-time Administrative Assistant supports and assists with general office activities and projects of the association with administrative tasks, and provides customer service support. Under moderate supervision, the position reports to the Community Manager, and work will involve contact with homeowners and board members. This position will report to our Richardson office and support a community in the Frisco area.

The position will be Monday through Friday, with approximately 20 hours per week. There may be some flexibility with the hours. There will also be occasional evening board meetings to attend.

Compensation: $20.00 to $21.00/hour, depending on experience

• Vendor communication – scheduling vendors, paying invoices, working directly with the board to coordinate repairs.
• Homeowner communication – assist with communication with homeowners who come into the office onsite, via email, via Town Sq, via phone, or on the Association's website.
• Compliance inspections – assist with community inspections, review and issue violations, and mail violations.
• Clubhouse reservations – tracking, taking deposits, coordinating the clubhouse monitor, and scheduling reservations.
• Attend board meetings with the Community Manager and take minutes at the meetings (if requested).
• Process minor violations.
• Organize and prepare correspondence relating to association business.
• Receive and respond to incoming calls from homeowners, board members, and vendors, and follow through on various requests.
• Review invoices for completeness and accuracy of charges and prepare payable vouchers for the manager’s approval.
• Process and distribute incoming and outgoing mail for the Association.
• Prepare and assist community managers with monthly board packages and in-house mailings.
• Update homeowner and association information in C3 and shared files.
• Support the Community Manager with tracking lease properties within the community, and sending communication and violations as needed.
• Process print jobs, scanning, and faxing as general office support when needed.
• File association documents for General Manager and arrange delivery and pickup of documents from storage when necessary.
• Process gate requests.
• Other duties as assigned.

• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Professional customer service skills.
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling).
• Interpretation and completion of verbal and/or written instructions at a proficient level.
• Knowledge of general office equipment (copier, fax, phone systems, etc.).
• Confidentiality and discretion in the performance of all duties and responsibilities.
• Time management and time-critical prioritization skills.

• High School Diploma or GED required.
• 0–3 years of directly related or closely related experience.

• Typical office environment.
• Frequent social interaction.

Waccamaw Management, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

• Entry level

• Part-time

• Administrative

• Business Consulting and Services