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CX Supervisor: Lead Customer Experience & Team
Job in
Richardson, Dallas County, Texas, 75080, USA
Listed on 2026-01-11
Listing for:
Kalkomey Enterprises, LLC
Full Time
position Listed on 2026-01-11
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep
Job Description & How to Apply Below
A customer service solutions company is seeking a Customer Experience Supervisor to oversee a team and manage customer interactions. The role requires a minimum of three years of leadership experience in contact centers and proficiency with CRM systems. Key responsibilities include hiring and training staff, analyzing customer feedback data, and implementing improvements to enhance customer satisfaction. This position offers competitive benefits including 401(k) matching, medical insurance, and generous vacation time.
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