Tier I Customer Support Specialist — Hybrid; Richardson
Listed on 2026-11-04
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Call Center / Support
Marcus by Goldman Sachs in Richardson, TX is seeking a Tier I Customer Support Specialist to be the first point of contact for customers. You will handle inbound calls, answer questions about Marcus products, and guide users through digital tools and applications.
You will document interactions across multiple systems, escalate complex issues, and participate in training and process improvements while meeting performance metrics in a fast-paced, hybrid work environment.
We are seeking a motivated Tier I Customer Support Specialist — Hybrid (Richardson) to join Goldman Sachs in Richardson, TX, United States.
Step into the Tier I Customer Support Specialist — Hybrid (Richardson) role at Goldman Sachs in Richardson, TX, United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
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