Customer Resolution Specialist: Escalations & Retention
Listed on 2026-11-04
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, Client Relationship Management, Bilingual
Service Experts Heating & Air Conditioning seeks a Customer Resolution Specialist to handle escalated customer service requests, priority appointments, complaints, and billing inquiries with high courtesy. You will support customers and contact center agents for multiple products and programs.
Responsibilities include mitigating complaints, explaining Advantage program benefits, and coordinating with back-office for transfers while maintaining data integrity and professional conduct.
Join us at 2240 Service Experts Heating & AC LLC as our next Customer Resolution Specialist:
Escalations & Retention in Richardson, TX, United States.
Consider building your career as a Customer Resolution Specialist:
Escalations & Retention at 2240 Service Experts Heating & AC LLC.
The Customer Resolution Specialist:
Escalations & Retention position in the Sales field is open for applications.
We have an opening for a Customer Resolution Specialist:
Escalations & Retention in Richardson, TX, United States within Sales.
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