Customer Experience & Tech Service Leader
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Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Customer Service Rep, Customer Success Management
Job Description & How to Apply Below
Lennox seeks a Customer Support Manager to lead the Customer Service and Technical Service teams, shaping service policies and performance standards across orders, accounts, warranties, returns, and technical inquiries. The role collaborates cross-functionally to resolve escalations and drive continuous service improvements for a superior customer experience.
Responsibilities include coaching staff, implementing policies, and preparing metrics-driven reports for senior management.
We would love to welcome a new Customer Experience & Tech Service Leader to our team in Richardson, TX, United States.
We are currently recruiting a Customer Experience & Tech Service Leader for our team in Richardson, TX, United States.
This is an excellent role to take on the Customer Experience & Tech Service Leader role at Lennox.
As a Customer Experience & Tech Service Leader, you will play an important part at Lennox in Richardson, TX, United States.
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