Sr. Manager, Credit Services

Lennox (NYSE: LII) is driven by 130 years of legacy, HVAC and refrigeration success, providing residential and commercial customers with industry‑leading climate‑control solutions.

This role provides direction and leadership to a team of credit analysts responsible for the collections of accounts receivable across multiple business units.

• Oversee collection activities conducted by credit analysts.
• Report and manage KPIs such as DSO, DDSO, Bad Debt, and cash forecasting.
• Support the sales team by ensuring efficient order flow while controlling financial risk.
• Implement collection policies and procedures within the organization’s parameters.
• Reconcile disputed receivables.
• Oversee account negotiations and financial workouts.
• Drive efficiency by leveraging technology to improve collection processes.
• Assist in month‑end close activities, including accounts receivable reconciliation, bad debt reserve, cash, and/or journal entry preparation.

• Bachelor’s degree in finance, accounting, or equivalent education and experience.
• At least 10 years related experience, including 3 years as a manager.
• High proficiency in Excel and PowerPoint.
• Strong analytical, numeracy, and research skills.
• Excellent communication, customer service, and negotiation skills.
• Financial statement analysis skills are a plus.
• Knowledge of secured lending, the Uniform Commercial Code, and commercial lien law is a plus.
• Ability to lead and direct others.

This is a salaried exempt role. The starting salary range for this role and market is $110,400–$144,900 annually. Employees in this role are also eligible for an annual bonus in accordance with the terms of the Company’s applicable plan. Employees in this role are not eligible for overtime.

Subject to applicable eligibility requirements, the following benefits are offered: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short‑term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long‑term disability insurance. Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to 12 days paid time off, 2 paid well‑being days, 1 paid volunteer day, 12 paid holidays, and 3 floating holidays per year.

At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization. They define our culture – which is about how we do business and how we treat others. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development.

As an equal opportunity employer, we are committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. You’ll take pride in our brands, knowing you are part of something special.

Disclaimers: The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.