Intake Care Senior Representative
Job in
Richardson, Dallas County, Texas, 75085, USA
Listed on 2026-10-15
Listing for:
Integrated Resources
Full Time
position Listed on 2026-10-15
Job specializations:
-
Healthcare
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Intake Care Senior Representative Delivers specific delegated Utilization Management tasks assigned by a supervisor.
Assigns client to appropriate staff member or behavioral health network provider for assessment and counseling.
Serves as initial contact for clients and their eligible dependents requesting services.
Responsible for customer service and relevant standards such as telephone response time.
May make referrals within stated limits. Supports and assists with training for employees.
May provide guidance around procedures and workflows.
Completes day-to-day Intake Care tasks without immediate supervision, but has ready access to advice from more experienced team members.
Tasks involve a degree of forward planning and anticipation of needs/issues.
Resolves non-routine issues escalated from more junior team members. Are you ready to take on the Intake Care Senior Representative role at Integrated Resources? Learn more about the Intake Care Senior Representative role in the description above.
Position Requirements
10+ Years
work experience
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