LOA Specialist

High Profile has partnered with our client to hire a Benefits & LOA Specialist to support employee benefits, leave of absence, and accommodation programs. This role is ideal for an organized, detail-oriented HR professional with strong customer service skills and a commitment to maintaining accurate records and confidential employee information.

• Process leave requests, including FMLA, ADA, PWFA, military, workers compensation, and state-specific leave programs.
• Respond to routine employee questions regarding benefits, leave requirements, documentation, and enrollment.
• Track leave deadlines, certifications, return-to-work dates, and accommodation requests.
• Assist with benefits enrollments, qualifying life event changes, terminations, and employee communications.
• Update HRIS and vendor systems, coordinate with third-party administrators, and communicate leave status changes to payroll.
• Monitor benefit premiums during leave and maintain accurate payment records.
• Maintain confidential employee and medical records in accordance with company policies and applicable regulations.
• Prepare weekly leave reports, assist with audits, and research discrepancies across HRIS, payroll, and benefits systems.

• High school diploma or equivalent required.
• 1 2 years of experience in HR, benefits, leave administration, or a related administrative role.
• Basic knowledge of FMLA, ADA, and leave programs preferred.
• Experience with HRIS platforms preferred;
  
  ADP experience is a plus.
• Proficiency in Microsoft Office, including Word, Excel, and Outlook.
• Strong communication, customer service, organizational, and data-entry skills.
• Ability to manage multiple priorities, maintain confidentiality, meet deadlines, and recognize when to elevate sensitive issues.
• Experience supporting employees in a multi-state environment preferred.