AI Process Optimization Lead

Overview

Mede Analytics is an innovation-focused company founded in 1993. We have reimagined healthcare through data analytics and activation to deliver actionable insights for payers, providers, employers, and public entities. Using artificial intelligence and machine learning alongside the most advanced data orchestration in the industry, we empower organizations to optimize resources, improve patient outcomes, and achieve population health management goals.

With a deep understanding of the healthcare industry's challenges, Mede Analytics offers solutions in key areas such as population health management, value-based care, and revenue cycle management. We are committed to delivering cutting-edge technology and exceptional customer service to transform healthcare and positively impact patients’ lives. Our mission includes becoming an agentic AI–driven organization that streamlines operations, enhances productivity, and improves customer experiences through intelligent automation.

As our Agentic AI Leader
, you’ll guide the adoption and implementation of AI agents and workflow automations using today’s leading tools and models. This is a strategic and cross-functional role focused on practical enablement — helping business teams integrate AI into their daily operations without requiring deep technical development.

• Identify and prioritize opportunities to apply agentic AI and workflow automation across business functions.
• Partner with teams to map current processes and reimagine them through AI-enhanced workflows.
• Implement and customize autonomous agent platforms and orchestration tools (without needing to build models from scratch).
• Lead project management efforts for AI implementation — from planning through deployment and stabilization.
• Drive change management initiatives to ensure smooth adoption, user confidence, and long-term success of deployed agents.
• Collaborate with stakeholders to define success metrics and measure the impact of automation initiatives on productivity, efficiency, and service quality.
• Support the development of governance and oversight practices for responsible and sustainable AI use.
• Stay informed on emerging AI tools and practical applications to continuously evolve the organization’s automation strategy.

Essential Education, Experience, and Interests:

• Bachelor’s degree in Business, Technology, or a related field.
• 3+ years of experience in process automation, AI implementation, digital transformation, or related domains.
• Demonstrated experience in project management and change management to drive adoption and maintain post-implementation control.
• Proven record of deploying and managing AI-powered or workflow automation tools.
• Strong understanding of agentic AI concepts and existing AI platforms (e.g., Microsoft Copilot, Claude AI, Crew AI, Lang Chain).
• Excellent communication, stakeholder management, and cross-functional collaboration skills.
• Ability to translate business needs into AI-enhanced workflow solutions with measurable outcomes.

Preferred

• Experience using out-of-the-box AI agent platforms such as Microsoft Copilot Studio, Lang Chain, Crew AI, Super
  
  AGI, or similar tools.
• Familiarity with prompt orchestration and workflow design tools like Lang Smith, Prompt Base, or Copilot Studio.
• Background in operations, process improvement, or business optimization.
• Experience with enterprise systems such as Salesforce, Power BI, or JIRA.
• LEAN or Six Sigma certification a plus.

• Reduction in manual work and operational inefficiencies.
• Increased productivity and throughput across departments.
• Smooth adoption and sustained usage of AI-enabled workflows.
• Measurable business impact and stakeholder satisfaction from agentic AI initiatives.

Mede Analytics believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is $125,000 – $135,000 USD. While this position is not bonus-eligible, it is part of our comprehensive total rewards program, which includes competitive benefits and opportunities for professional growth. Actual compensation may vary within the range based on factors such as education,…