Manager, IT Site Services

Req
Region:
Americas
Country: USA
State/Province:
Texas
City:
Richardson

Job Title: Manager, IT Site Services

Job Level: Level 09

The Manager, IT Site Services oversees a medium site and provides leadership to the IT Applications, Shop Floor, Infrastructure, and Endpoints teams. Provides business, process and technical expertise to teams that are responsible for assessing, designing, delivering and supporting IT solutions to clients and customers. The Manager, IT Site Services will also have the experience and responsibility to ensure that solution team members that are external to IT or even Celestica will also provide quality input and deliverables in a way that meets Celestica's overall goals and requirements, and will need to manage relationships and negotiate and resolve conflict when necessary.

The Manager, IT Site Services will have the knowledge and experience to establish goals and strategies in areas of specialty, and make or guide decisions that steer the overall team activities in the established strategic direction.

Performs tasks such as, but not limited to, the following:

• Support and communicate with stakeholders including IT/Business Partners as well as external/internal communities for opportunities and or alignment of solution strategy
• Support in providing solution architecture as well as guidance in the selected area of responsibility (e.g. Shop floor, IT, SCM, Ops, Infrastructure, etc.)
• Provide guidance in IT Process (e.g. Operating Model, Governance, System Development Life Cycle)
• Support in providing guidance on relevant technologies and concepts (e.g. Azure, Cloud Tech, .NET, SAP/ABAP, etc.)
• Perform technical execution of solutions including requirements gathering, blueprinting, development and deployment
• Manage a team of permanent and contractor staff, performing tasks including onboarding, off boarding, training, and enabling IT solutions.

• Strong knowledge & experience in IT process (e.g. operating model, governance, IT delivery lifecycle)
• Strong knowledge & experience in select business processes (e.g. Shop floor, IT, SCM, Ops, etc.)
• Strong knowledge & experience in relevant technologies and concepts (e.g. SAP, xAAS, .NET, Azure, etc.)
• Ability to make or guide decisions, and drive team actions in accordance with strategy.
• Good problem solving & analytic skillset, with an ability to innovate.
• Good relationship management and negotiations skills.
• Strong knowledge & experience in Agile and Waterfall development/project methodologies
• Advanced knowledge of Celestica IT architecture strategies
• Good leadership and teamwork skills.
• Good project management & planning skills.
• Strong interpersonal and human resource management skills.

• Duties of this position are performed in a normal office environment.
• Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and detailed. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.

5+ years of relevant experience in Information Technology with at least 4 years within manufacturing and preferably 1+ years within the Electronics Manufacturing Services or Contract Manufacturing Sector. Experience working with and negotiating with stakeholders from shop floor to senior management and also with customers and suppliers.

• Bachelor Degree or consideration of an equivalent combination of education and experience.
• Educational Requirements may vary by Geography

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Celestica's policy on equal employment opportunity prohibits discrimination based on race, color, creed, religion, national origin, gender, sexual orientation, gender identity, age, marital status, veteran or disability status, or other characteristics protected by law.
This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines.

Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, Health Tech,…