Asset & Wealth Management - Engineering Strategy & Operations , COO Team - Associate - Richardson

Asset & Wealth Management - Engineering Strategy & Operations, COO Team - Associate - Richardson

Join to apply for the Asset & Wealth Management - Engineering Strategy & Operations, COO Team - Associate - Richardson role at Goldman Sachs

Across Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor‑led wealth management businesses provide financial planning, investment management, banking and comprehensive advice to a wide range of clients, including ultra‑high net worth and high net worth individuals, as well as family offices, foundations, endowments and corporations and their employees. Our direct‑to‑consumer business furnishes digital solutions that better help customers save.

Growth in Wealth Management is driven by a relentless focus on people, clients, customers and leading‑edge technology, data and design.

The firm’s direct‑to‑consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a start‑up with more than 150 years of experience. We serve millions of customers across multiple products, leveraging innovative design, data, engineering and other core capabilities to provide customers with powerful tools grounded in value, transparency and simplicity.

At Goldman Sachs, our engineers don’t just make things – we make things possible. We change the world by connecting people and capital with ideas and solve the most challenging engineering problems for our clients. Join our teams that build massively scalable software and systems, architect low‑latency infrastructure solutions, proactively guard against cyber threats and leverage machine learning alongside financial engineering to continuously turn data into action.

Engineering, comprising our technology division and global strategists groups, sits at the critical center of our business, requiring innovative strategic thinking and immediate, real solutions.

This critical leadership role will be instrumental in optimizing the performance, efficiency and productivity of our engineering and technology operations. As Technology COO, you will drive strategic initiatives to enhance overall technological output, ensure disciplined financial management of resources and productivity, and champion data‑driven decision‑making to align technology efforts directly with business value. The role requires a strong grip on metrics, exceptional visualization capabilities and proven experience in capacity planning and vendor cost management.

• Strategic Oversight & Performance Management
  • Develop and implement operational strategies, policies and procedures to significantly enhance productivity, performance and efficiency across all technology teams.
  • Establish and monitor key performance indicators (KPIs) and benchmarks for engineering performance, including DORA metrics (Deployment Frequency, Change Lead Time, Change Failure Percentage, Failed Deployment Recovery Time), cycle time and quality of deliverables, to assess operational health and identify areas for improvement.
  • Drive a culture of continuous improvement, leveraging data and insights to streamline workflows and optimize engineering processes.
• Business Intelligence & Data‑Driven Decision Making
  • Lead the adoption and application of business intelligence tools and practices within technology operations to provide real‑time, actionable insights into engineering performance, resource utilization and project status.
  • Develop robust reporting and visualization frameworks that translate complex technical metrics into clear, concise and impactful information for senior leadership and business stakeholders, enabling informed strategic decisions.
  • Utilize AI and advanced analytics to identify trends, predict potential issues and drive proactive optimizations across technology functions.
• Resource & Capacity Planning
  • Oversee comprehensive capacity planning initiatives to anticipate future resource allocation needs, balance demand with available resources and ensure optimal performance and scalability of technology infrastructure and…