Prime Tech Support

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.

Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence.

• Analyze, use and configure network management applications for medium to critical complexity networks.
• Phone/email/fax consultation to debug network systems problems of increasing levels of complexity; provides support on a world-wide basis.
• Manage workload and other assignments efficiently while being able to resolve time-critical situations reliable and professionally.
• Provide systems product training and mentoring to other CSE's and assist in problem resolution where required.
• Utilize test equipment and configurations in CSE lab for simulations of real problems.
• Escalate systems and problems to appropriate internal resources and resolve on a timely basis.
• Accurately and completely document problems and solutions on case notes and bug reports
• Strong SNMP Skills.

• 1+ year of Linux/Unix knowledge above user-level. Would prefer RHCE certification.
• MySQL expertise and good Java Knowledge.
• CCNA level networking knowledge or certification.
• Virtualization knowledge VMWare, or KVM, or Hyper-V experience.