Technical Support Associate

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This range is provided by Donatech Corporation. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$26.00/hr - $31.24/hr

Position would require the candidate to be a W2 employee of Donatech.
US Citizenship Required.

Perform troubleshooting, maintenance, and repair of electronic, mechanical, and automated manufacturing equipment.

Lead or support installation and upgrade of new or existing production equipment.

Develop and follow preventive maintenance procedures (including Lockout/Tagout).

Use multimeters, current probes, schematics, and technical manuals to diagnose complex issues.

Collaborate cross-functionally to ensure factory equipment is safe, reliable, and efficient.

Support layout planning, capital equipment procurement, and documentation updates.

Participate in call-in and weekend work as required to support critical operations.

Follow all OSHA and client safety protocols.

Required Qualifications:

Minimum 5-8 years of hands-on experience in equipment maintenance in a manufacturing/production setting.

Strong mechanical aptitude and troubleshooting skills.

Experience working with:

Automated equipment and control systems

High voltage systems (480V, 208V, 110V, and DC voltages)

Multimeters, current probes, and diagnostic instruments

Ability to work from schematics, technical drawings, manuals, and verbal instructions.

Experience interfacing with multi-disciplinary teams and working with minimal supervision.

Must be able to work 2nd shift after training, with flexibility for weekends/call-ins.

Comfortable working in a high-voltage, hands-on environment—this is not a desk or technician helper role.

Required

Education:

Associate’s Degree in Electronics, Mechanical Technology, or related technical field.

Seniority level

• Seniority level
  
  Entry level

Employment type

• Employment type
  
  Contract

Job function

• Job function
  
  Information Technology
• Industries Staffing and Recruiting

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