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Global Service Desk Leader – SLA‑Driven IT Support

Job in Richardson, Dallas County, Texas, 75080, USA
Listing for: Zones, Inc
Full Time position
Listed on 2026-01-01
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Job Description & How to Apply Below
An established industry player is seeking a Senior Service Desk Manager to lead a dynamic team of technology professionals. This role is pivotal in delivering exceptional end-user support to a diverse clientele, including Fortune 500 companies. The ideal candidate will possess strong leadership and communication skills, ensuring operational stability and client satisfaction. With a commitment to fostering a positive work environment, the Senior Service Desk Manager will oversee all aspects of service delivery, from staffing to client relations.

Join a forward-thinking company that values innovation and collaboration, and be part of a team that is passionate about technology and dedicated to excellence.
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