Datacenter Technician

Responsibilities

• Provide break-fix support, including off-hours, nights, and weekends as required
• Perform remote hands services, including installation, testing, and turn-up of data center equipment per MOPs
• Rack, stack, and cable network, server, and optical equipment using hand and power tools
• Install, manage, and troubleshoot Ethernet and fiber cabling (CAT5/6, SM/MM fiber, fan-outs, LC, RJ45)
• Perform optical testing and troubleshooting using power meters, OTDR, VFL, and tools for 10/100G circuits (BERT, RFC
  2544, Ether
  
  SAM, iPerf)
• Support network and optical transport turn-ups, including card-level troubleshooting and hardware replacement
• Validate equipment placement, port assignments, and cabling through site audits and document results
• Decommission hardware safely in accordance with data destruction and compliance procedures
• Replace and troubleshoot faulty routers, switches, servers, and network components
• Manage power infrastructure, including AC/DC systems, power feeds, ATS, and hot/cold aisle environments
• Interpret engineering diagrams, cut-sheets, and vendor documentation for accurate installations
• Supervise and coordinate third‑party vendors and on‑site contractors

• 3–5 years of experience in data center operations or a similar technical environment
• Hands‑on experience with racking, stacking, cabling, break‑fix, and remote hands support
• Strong knowledge of Ethernet, fiber, optical transport, telephony, and IP networking concepts
• Proficiency with optical and network test tools and methodologies for high‑speed circuits
• Ability to identify cable types, color codes, and equipment status indicators accurately
• Working knowledge of AC/DC power systems and data center infrastructure best practices

Associate

Contract

Information Technology, Engineering, and Analyst

Technology, Information and Internet, IT System Data Services, and Data Infrastructure and Analytics