Salesforce Test Consultant

Overview The Infosys Communications, Media, and Technology (CMT) unit is a dynamic and innovative division dedicated to driving digital transformation and growth for clients in the telecommunications, media, and technology sectors. Our vision is to become the strategic and trusted partner for our clients by enabling their digital transformation and growth. We achieve this by leading technological changes. Join us to be part of a team that leverages deep industry insights and strategic leadership to deliver innovation-led transformation through digital, cloud, and AI-first solutions.

We are committed to building and nurturing a high-impact partner ecosystem and driving long-term, strategic client relationships.

Job Description In the assigned

Job Role of Technology Consultant 2, your Area Of Responsibility will be as below:
Contribute to the requirements elicitation process by documenting assigned parts of business requirements, in line with guidance provided Facilitate software application design discussions, and document design decisions to guide the technical team towards building software solutions Participate in coding and integrate new features or updates into existing applications, with a focus on maintaining system stability Conduct code reviews, do changes to the codebase and maintain code repositories Implement test strategies, analyse results, and coordinate bug fixes to uphold the software quality standards Develop user training programs, documentation, and support frameworks to ensure a smooth transition to new software applications Actively participate in resolving production issues and recommend preventive strategies to enhance system reliability Maintain detailed records of code, testing techniques, and support activities to enrich the knowledge base and assist other similar projects

Your contribution to the team: A collaborative spirit and excellent communication skills. The ability to handle end to end SDLC phases from requirement gathering to implementation. A knack for translating complex requirements into actionable development tasks. A passion for design and hands-on coding experience A proactive approach to testing, troubleshooting, and refining our applications. The ability to work with cross-functional teams and do software integration.

Required Skill and Experience
• Experience in Salesforce testing and Quality Engineering.
• Experience with Sales Cloud, Service Cloud, and Marketing Cloud.
• Experience with automated testing, test automation framework design.
• Experience in automated testing using Selenium Java
• Experience defining test strategies, test plans, and test execution approaches.
• Experience with System Testing, System Integration Testing, End-to-End Testing, and automation testing.
• Experience defining automation standards and best practices.
• Experience conducting feasibility analysis to identify test cases for automation.
• Experience maintaining traceability between requirements and automation scripts.
• Experience reviewing test cases, automation scripts, execution results, and defects.
• Experience with Agile software development and testing methodologies.
• Experience with defect management, root cause analysis, and defect prevention activities.
• Experience with Git and CI/CD pipelines.
• Experience using JIRA and Azure Dev Ops.
• Experience collaborating with business users, development teams, and other stakeholders.
• Experience with test estimation, test reporting, and test completion activities.

Preferred Skill and Experience
• Experience across Salesforce Sales Cloud, Service Cloud, and Marketing Cloud.
• Experience in salesforce lighting.
• Experience in Salesforce Devops, Salesforce Copado.
• Experience with Selenium, Copado CRT, JIRA, and Azure Dev…