Customs & Export Operations Lead

RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Join us and help shape the future of aerospace and defense. The following position is to join RTX Enterprise Services team:
Enterprise Services Customs Operations (ESCO) is seeking an experienced professional to join our organization as the Export Advisor Team Lead, with a specialized focus on Customs compliance.

In this key support role, you will work closely with the Export Operations Manager to ensure the Export Advisor team operates smoothly and effectively, delivering compliant, accurate, and timely execution of export declarations and Customs-related trade compliance activities.

• Provide expert guidance on export regulatory requirements and Customs compliance to help the team navigate complex processes
• Serve as a key point of contact for team questions and assistance with resolving export issues and compliance concerns
• Collaborate closely with the Export Operations Manager to align team efforts with organizational priorities
• Facilitate coordination and communication between the Export Advisor team and cross-functional partners including Global Trade, Shipping, Receiving, International Logistics, Customs Brokers, and Freight Forwarders
• Assist in reviewing and validating shipment data such as valuation, country of origin, and product classifications for accuracy
• Help monitor team performance and identify opportunities to improve export declaration workflows through process enhancements and tool updates
• Support customer engagements by helping to maintain clear communication and thorough documentation
• Promote a culture of compliance, quality, and continuous improvement alongside the Export Operations Manager

Typically requires a University Degree or equivalent experience and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience

• Experience handling transitional audits and traditional customs audit frameworks
• Experience with Microsoft Office, SAP-based systems
• Experience working with U.S. Customs regulations and domestic and international import/export trade requirements, including experience interpreting requirements and ensuring compliance
• Experience handling Classified shipments, Transportation Plans, and/or NOCs
• Experience with ABI, ACE, DDTC, HTS, export/import valuation, Other Government Agency requirements, CBP processes, and U.S. Government export regulations related to compliant export declaration filings (EEI filings)
• Demonstrated ability to manage multiple priorities and deadlines by organizing workload, tracking deliverables, and completing time-sensitive activities within established requirements
• Licensed Customs Broker (LCB) and/or Certified Export Specialist (CES) certifications

• Experience with ITCS, RGEMS
• Experience working in Defense industry
• Demonstrated experience collaborating with geographically dispersed or remote teams using virtual communication and collaboration tools to coordinate activities and maintain team alignment
• Demonstrated experience identifying discrepancies, researching root causes, implementing corrective actions, and recommending process improvements

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