Director, Solutions Engineering

The Director of Solutions Engineering leads technical sales execution across multiple sales domains, ensuring effective coverage, consistent field practices, and alignment with regional growth priorities.

The role partners with Regional Vice Presidents (RVPs) and sales leaders to drive sales, turn company strategy into territory plans, allocate resources, strengthen pipeline quality, and improve customer outcomes. The Director develops a high-performing team, reinforces technical and architectural standards, and improves field processes to increase efficiency and support rapid scale. They also lead technical engagement for strategic regional opportunities and escalations.

By maintaining current portfolio expertise and monitoring customer, competitive, and market trends, the Director provides practical field insights to senior leadership and cross-functional teams. These insights help improve enablement, regional execution, and sales effectiveness.

• Partnering with business leaders, develop and lead the Solutions Engineers assigned to your charter, ensuring execution is aligned with the overall Solutions Engineering process.
• Implement solutions engineering operating standards within assigned domains consistent with company direction and sales priorities.
• Accountable for defined Solutions Engineering performance, customer outcomes, impact on pipeline quality, and technical sales effectiveness.
• Establish regional priorities, workforce plans, resource allocation strategies, and operating objectives.
• Recruit, develop, coach, and retain a high-performing team of Solution Engineers, establishing clear expectations, operating rhythms, and performance standards consistent with the broader Solutions Engineering organization.
• Participate in annual planning and strategic goal setting for the Solutions Engineering function.
• Apply and reinforce established discovery, qualification, solution design, architecture, proposal, and engagement standards while promoting cross-territory collaboration, approved solution patterns, and consistent customer experiences.
• Lead technical engagement for strategic regional accounts, complex opportunities, partner pursuits, and customer escalations, engaging senior Solutions Engineering leadership when enterprise direction or exception approval is required.
• Maintain current expertise across Flexential’s portfolio, adjacent technologies, partner capabilities, and relevant solution architectures, and deliver field enablement using established company messaging, guidance, and methods.
• Represent Flexential at selected industry and market events, build productive relationships with customers, partners, peers, and industry contacts, and monitor customer priorities, competitor activity, technology trends, regulatory developments, and regional demand signals.
• Provide structured field intelligence and recommendations to senior Solutions Engineering leadership, appropriate Sales, Product, Marketing, and partner stakeholders, and execute approved changes within assigned domains.
• Track and report established operating metrics, identify process bottlenecks, and help shape and implement improvements to workflows, tools, handoffs, and operating practices that improve effectiveness, reduce friction, and enable rapid scale.
• Perform other duties as required and assigned.

• Bachelor’s degree or equivalent combination of education and relevant experience preferred.
• 10+ years of relevant technology, solution engineering, technical sales, or customer-facing architecture experience, including leadership responsibility.
• Demonstrated success leading Solution Engineering teams across multiple markets or territories and partnering effectively with…