Senior Customer Quality Engineer; Onsite

Position: Senior Customer Quality Engineer (Onsite)
Job d:
Posted Today

Start Date:

Location:

US-TX-RICHARDSON-461 ~ 3200 E Renner Rd ~ RENNER BLDG 461

Country:
United States of America Time Type:
Full time

Date Posted:

Country:

United States of America

Location:

US-TX-RICHARDSON-461 ~ 3200 E Renner Rd ~ RENNER BLDG 461

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

The ability to obtain and maintain a U.S. government issued security clearance is required.​ U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance

Security Clearance Type:
DoD Clearance:
Secret

Security Clearance Status:
Active and existing security clearance required after day 1

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense.

We are seeking a Customer Quality Engineer to join our team in Richardson, TX. In this role, you will play a key part in ensuring customer satisfaction and driving quality improvements across multiple disciplines within Collins Aerospace. You will collaborate with customers and internal teams to evaluate products and processes, analyze root causes of deficiencies, and implement corrective actions. Your efforts will directly impact customer satisfaction metrics and product quality.

This is an onsite role in Richardson, TX

What You Will Do:

Build and maintain strong relationships with customers to ensure alignment with their requirements.

Manage customer satisfaction metrics for assigned customers.

Collaborate with operations, manufacturing, supply chain, and engineering teams to evaluate Mission Systems products and processes.

Conduct root cause analysis for deficiencies and ensure timely implementation of corrective actions.

Participate in cross-functional teams to drive product and process improvements.

Interpret customer requirements and assess compliance with the current Quality Management System.

Respond to customer issues requiring corrective action or impacting satisfaction.

Qualifications You Must Have:

Typically requires a Bachelor’s degree in Science, Technology, Engineering, or Mathematics (STEM) and minimum of 8 years of experience, or minimum of 5 years of experience with an Advanced degree.

Experience with Quality Systems, including AS9100 standards.

Experience applying quality tools and methodologies in a professional setting.

Experience managing customer satisfaction metrics and implementing corrective actions.

Must be able to obtain a secret clearance.

Qualifications We Prefer:

Proficiency in Microsoft Office applications.

Experience with problem-solving techniques and decision-making processes.

Experience delivering presentations and communicating with diverse audiences.

Experience planning and coordinating cross-functional efforts.

What We Offer:

Some of our competitive benefits package includes: Medical, dental, and vision insurance Three weeks of vacation for newly hired employees Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option Tuition reimbursement program

Student Loan Repayment Program Life…