Supervisor, Multi Tenant Sales; Bilingual

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Support and assist the Multi-Tenant Sales Manager by overseeing the day-to-day execution of the Multi-Tenant Sales Department, directly leading Multi-Tenant Sales Representatives through focused coaching, performance management, and real-time problem solving to achieve budgeted sales goals and adhere to sales process, customer experience, and compliance standards across assigned territories.

• Actively and consistently support and reinforce efforts to simplify and enhance the customer experience through daily team communication, coaching, and in-field observation.
• Own team sales performance, holding Multi-Tenant Sales Representatives accountable for meeting and exceeding budgeted sales goals through active performance management, coaching, and use of available reporting tools.
• Supervise a team of Multi-Tenant Sales Representatives, providing daily direction, activity management, and coaching to drive consistent execution of the field sales process.
• Recruit, interview, hire, and onboard Multi-Tenant Sales Representatives, ensuring they are effectively trainedonfield sales processes, customer experience standards, and compliance expectations.
• Provide support to Multi-Tenant Sales staff through a cadence of approximately 70% field work and 30% office work, including in-field coaching, observations, and office-based performance reviews and planning.
• Communicate andmaintainclear territory assignments for Multi-Tenant Sales Representatives, ensuring alignment with turf management guidelines and effective coverage of assigned properties.
• Monitor the payroll process for assigned staff and ensure thetimelyandaccuratereview and approval of all commission payments in accordance with Company policies and procedures.
• Handle employee relations issues, including conducting performance appraisals, providing ongoing coaching and feedback, addressing performance gaps, and ensuring completion of required training (including safety and compliance training).
• Assist with local budget preparation and provide input on marketing issues and sales offers based on field performance, customer feedback, and competitive insights.
• Perform other duties as requested by supervisor.

• Field and office environment with travel required

• Bachelor’s degree in business or marketing or equivalent experience

• 1+ years of sales experience

• Ability to read, write,speakand understand English
• Knowledge of community sales practices
• Valid driver’s license with satisfactory driving record and auto insurance

• 0.5+ years of sales supervisory experience
• Telecommunications and cable industry experience

• Understanding of Spectrum products and services

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ: CHTR), the leading internet and video provider in the nation and the fastest growing mobile company in our footprint, with services available to more than 70 million homes and businesses across 45 states. Supported by our 100% U.S.

-based employees,
* we are America's Internet Company®.

* At close of the Cox acquisition, Spectrum announced that over the next 18 months, it will fully return legacy Cox's customer service function to the U.S.

We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.

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