Senior Critical Environment Technician – Data Center Ops

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FM Direct Cost Labor Full Time Technical

30+ days ago Requisition

On-Site, On-Call Rotation | Richardson, TX

Total Site Solutions (TSS), Richardson, TX, is seeking a results-driven Critical Environment Technician III to drive the maintenance and monitoring of critical infrastructure within a data center, including power systems, cooling systems, and security measures, to ensure the continuous operation of all equipment and prevent downtime. This role is responsible for the smooth, efficient, and profitable operation of the assigned building project, completing all required work in a timely and accurate manner while striving for the utmost in customer satisfaction.

This role is based on-site in Richardson, TX.

About Us

TSS designs, deploys, equips, and manages data centers and other technology environments for enterprise companies, colocation providers, and technology company partners. We encourage initiative, creativity, and innovation, and there is plenty of room to grow with TSS as we expand our team and service offerings.

Vision:
To be the most trusted AI and high-performance computing data center services and integration provider in the market.

Mission: TSS delivers complex technology solutions fueled by continuous improvement and expertise. Our responsive team ensures reliability, flexibility, and scalability, forging trusted partnerships through superior service and execution.

Key Responsibilities

Critical Systems Operation & Maintenance

• Ensure all critical equipment is operated, maintained, and serviced according to building rules, manufacturer recommendations, and company policies.
• Monitor HVAC control panels and equipment to maintain proper building temperature and humidity levels.
• Schedule, assign, and monitor equipment repairs, and ensure completion and inspection of subcontractor services.
• Maintain adequate inventory of tools, parts, materials, and supplies for routine repairs, preventive maintenance, and daily operations, and prepare purchase order requests for the Service Manager as needed.

Safety, Compliance & Quality

• Maintain all facilities and equipment at the highest levels of safety, security, sanitation, and efficiency, providing a clean, healthy, and safe environment for staff and tenants.
• Know and ensure compliance with applicable federal, state, and local rules, codes, and regulations, and ensure all required safety codes and practices are in place.
• Implement quality control inspection procedures, inspect completed tasks, and return completed paperwork to the client.
• Develop and maintain Building Operating Protocols, and assist the Program Manager with facility procedures such as preventive maintenance, quality control plans, and repairs.

Leadership & Communication

• Provide timely verbal and written operating reports to the Program Manager on the condition of critical systems and the status of preventive maintenance.
• Act as TSS's direct representative in all job-related matters in the Program Manager's absence.
• If assigned, oversee daily operations, scheduling, staff assignments, and task preparation and performance, and provide staff assistance as required.
• Communicate with client and TSS personnel at set intervals, and as needed, to ensure mutual understanding of all service status, and submit required reports and correspondence as directed.

Availability & Travel

• Be available for off-hours emergency work on a rotating schedule.
• Travel to other states may be required.

Critical Requirements

• Mission-critical systems expertise: hands-on knowledge of data center power and cooling, including electrical one-line diagrams and the HVAC refrigeration cycle.
• Reliability and judgment: ability to act as the site's TSS representative, respond to emergencies, and keep critical systems running without downtime.

Required Qualifications

• 3–5 years of experience in installation and/or maintenance of mission-critical infrastructure systems in the construction or building maintenance industry.
• Fundamental knowledge of data center operations and safety compliance.
• Ability to read and interpret electrical one-line diagrams for troubleshooting and maintenance.
• General understanding of HVAC operations, including the refrigeration cycle, safeties, and operating parameters.
• Solid analytical, negotiating, and interpersonal skills.
• Working knowledge of Microsoft Office (Word, Excel, Outlook,…