Cloud Engineer II

Applications are accepted until further notice.

Meet the Team

The CollabAI Platform team builds and operates the shared infrastructure that powers AI features across Webex. This includes our AI Gateway, managed model hosting, and the deployment platform that lets product teams ship AI capabilities quickly and safely across multiple environments. We’re a small, high-leverage team: what we build is used by every product across the Collaboration BU.

Your Impact

• Understand, configure, maintain and operate our application and model-hosting infrastructure.
• Evolve our self-service model deployment patterns so product teams can bring up new services and models with minimal platform-team involvement.
• Own deployment automation end-to-end:
  Kubernetes/EKS, Helm, Pulumi (including automation APIs), and CI/CD pipelines. Help us keep improving every step of the way.
• Partner on FedRAMP operations.
• Participate in on-call rotation and incident response for a platform that supports Cisco customers.

Minimum Qualifications

• Meet one of the following (completed within the past 3 years or expected to be completed within the next 12 months):

• A Master’s degree with 0 years of work experience; or
• A Bachelor’s degree with 2 years of work experience
• Qualifying education and work experience should be in Computer Science, Computer Engineering, Electrical Engineering, Software Engineering, or a related field.

• Strong hands-on experience with Kubernetes (preferably EKS) and Helm.
• Experience with Infrastructure-as-Code such as Pulumi, Terraform, or equivalent. Familiarity writing reusable modules/stacks.
• Comfort with Go, Type Script/Node, or Python in a services context.
• Working knowledge of secrets management (Vault), observability (Prometheus/Grafana), and CI/CD at scale.

Preferred Qualifications

• Experience operating or integrating LLM-serving stacks (vLLM, Triton, Ray Serve, Azure OpenAI/Foundry, Bedrock) or model-routing / proxy layers.
• Exposure to Git Ops tooling (Argo CD, Flux). FedRAMP, FedRAMP High, or other compliance-boundary experience.
• Experience designing self-service developer platforms.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

Individual pay is determined by the candidate’s hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive…